Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I have had well over 150 different renters over the last 2 years and have a 4.97 rating. These few days are college graduation where I have a townhouse airbnb and someone booked and stayed 2 nights, then someone new is coming in, and the guest who stayed ... Latest reply by Joan2709

I have been hosting for a very long time at this point. Up until the last year or two, I hadn't had any major issues with Airbnb. However starting a couple years ago, things starting getting worse with the frequency of difficult or trouble guests. Fast fo...

Good day! I am writing this as a means of getting the attention of Airbnb, regarding my concern that is continuously being ignored. It is about a guest that left an obvious retaliatory review, leaving a 1-star rating which we never had before. I've repo... Latest reply by Keisha115

I have been a Super host for 5 years. I have also stayed in more than 70 Airbnbs around the world and have glowing reviews. I was a guest in September in Germany and the listing had no reviews but I decided to take a chance. There was no WiFi, no Amazon f...

Dear All, I am a newby and a private host. Looking forward to onnecting. Best regards, Abu Latest reply by Elisa

Hello, I am Host on Airbnb for 9 months now. At the beginning it was easy to have comments. Great ones. For the last weeks, guests do not leave comments anymore. But they write directly to me or call me to explain how great it was and that they will come ... Latest reply by Shelley159

Hi, how can I postpone a payment plan payment ? I don’t want to loose my reservation Latest reply by Shelley159

My host canceled last minute. Now everything in that area costs $300 more per night and it was a 10 day stay. Airbnb only offers a couple of hundrends of credit which does not help. Btw I think I saw the host relisting it under different host name with do... Latest reply by Shelley159

Hi - I am a superhost based in Bristol. I have been hosting for many, many years and have had in general very lovely guests, however my current guests are really bothering me and I'm not sure if I'm being too sensitive!!. I live next door to the Airbnb ... Latest reply by Shelley159

Please beware if you decide to acquire a airbnb, Their refund policy is a smoke screen. We reserved a listing in Galveston from **. My recommendation is to not rent from this host. We had planned to invite extra guest for a birthday celebration, so we ... Latest reply by Helen3