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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Guests checked out, and took a $170 Bluetooth speaker. Made a claim through Airbnb, who rejected the claim and said ‘our decision is final, you didn’t provide a police report for theft against the guests, therefor you are not covered under the host guaran... Latest reply by Helen3

A guest reserved my guest house from Aug 16 to Aug 26 , 2020 with non-refundable payment method. on August 17, a guest had to leave early due to car broken, but they want full refund, so took pictures for tiled ceiling and plastic-steel windows frame.the... Latest reply by Sally318

I watch with interest the discussions here in the CC on whether elegant all-white is better than fun pastel bedding, but remain very, very quiet. I absolutely should never weigh in on those, um, "threads". Here's why. Forgive me, fellow hosts, for th... Latest reply by Lynnie1

I'm really curious of what kind of house rules people post in their homes and what other things I should have posted for my guests. Would anyone be willing to reply with ideas or even a photo of yours that I can read as an example? I really appreciate any... Latest reply by Juliette252

Had a few of these. I always encourage my guests to use Airbnb messaging but some text me directly despite this. One guest told me that "hosts prefer this." Is there a reason I am missing that hosts might prefer a direct text message outside the Airbnb s... Latest reply by Clare167

We debate this and thus far have come down on the side of "no." Curious about whether others who are hosting right now leave masks for guests. We have hand sanitizer and info about wearing masks locally/what is required, but we stop short of leaving mask... Latest reply by Anthony223

I am new on Airbnb just posted my home. So, I want to know that how can we make our residence much comfortable and enjoyable for guests? What they like most in rooms as basic. Latest reply by Sarah977

hello, looking for easy install keyless entry door lock recommendations for my first airbnb property. thank you! Latest reply by Emilia42

Dear fellow hosts,I am currently hosting a girl that I am having all kinds of issues with. The first days she complained about the WiFi not showing the exact same speed on speedtest.com every time; then claimed that I had guaranteed a certain speed on my ... Latest reply by Sandra4095

Hello dear colleagues, my guest refused free housekeeping service. i am concerned as my guest about keeping the house clean. to maintain the quality of sefty and cleanliness of the house. Also respect my guests need of privacy but am also worried about th... Latest reply by Sarah977