Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

help me manage my listing and help me for booking. Latest reply by Bhumika

Hi, I have been a superhost for several years now with a total of 207 5* and 26 4* reviews, average 4.9* (now dropped to 4.86*). I've never had a serious issue with any of our guest, never had to claim damages or received a bad review. Once a guest overs... Latest reply by Yvonne423

I recently got confirmed for a reservation for 926 pd a month. It was a 48% monthly reservation discount. I'm starting to worry if this is too good to be true. ** I'm brand new to Airbnb and I'm also studying abroad, which is why I need a place to st... Latest reply by Sandra856

Hi, I have a rental in pheonix, Arizona and my bookings have dramatically decreased. I'm wondering if it's just my listing or if anyone else is struggling with the same thing? Also, any tips would be helpful to get more bookings! Thank you in advance. Latest reply by Dave-and-Deb0

Hi airbnb team ! I need your help in behalf of Kid & Family Charity that I am helping on airbnb account as a legal representative . my name is ROUMPINI Terzaki today I have reported already on the phone - contacting you on the platform asking for imm... Latest reply by Mike-And-Jane0

Guest claimes to have a medical emergency and wants to leave 2 days early from a 9 day stay. Asking for partial refund. They say their baby had to be brought to the hospital and now they want a place close by to the children's hospital. What are my optio... Latest reply by Mike-And-Jane0

I sent a booking request yesterday and haven't heard anything back, is the request binding? Latest reply by Mike-And-Jane0

I just received a message from Airbnb support asking if I can host a guest that was cancelled last minute. The dates are available so I wasn't sure why the guest couldn't just make the reservation. Just curious if this is legit and I find it kind of stra... Latest reply by Bhumika

If there is any chance at all that you will need to cancel your reservation within a month of arrival, do not - do not - reserve with ** in Quebec City. They will charge your card a month ahead and then, if you cancel within a month, you won't get any of ... Latest reply by Sandra856

Hey community,Does anyone else have an iphone 6 that the airbnb app no longer works on ? I stopped hosting & haven't used airbnb to stay in the last 2 years & I can nolonger use the app, all my other apps work fine, ithe old version is not available & th... Latest reply by Sybe