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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Hi all, I rent out my apartment and unfortunately my neighbours experience my guests often being very noisy.In my description of my place, it's stated that party is not allowed yet even a few people playing loud music seems to be too noisy for my neighbou... Latest reply by Lisa723

Hi all, I've recently had my first airbnb travel experience and I wanted to hear other hosts' and travellers' perspectives on something I've come across. We booked a Christmas break for 3 days/2 nights at a an airbnb that has a pool bbq in a nice are... Latest reply by Sarah977

HelloI need help with a very unpleasant situation.A guest reserved one of my properties for 12 days (it's for 8 people) but they declared only 2 guests. As soon as they arrived they started smoking marijuana inside the apartment, I have 2 other units in ... Latest reply by Mark116

Ideally, I want something suitable for wood, kitchen counter tops and to generally disinfect the whole house. Something that kills covid-19 but won't leave a rash on my hands. Latest reply by Anthony223

Hello I need help with a split level home we converted into two units the bottom unit and upper are divided by a door how ever this is not entirely sound proof we live in Georgia usa and Im hoping someone has a better solution to my issue Latest reply by Debra300

Hi, Six months ago I had a guest - for one night - who appears to have thrown a party which, after creating substantial damage in my flat including a broken window ended up in a fight outside in the street which has resulted in his insurance company see... Latest reply by Lawrence196

My guest arriving next week is not answering airbnb messages and gave an invalid phone number.I need to reach her to clarify Covid travel rules, get ID's, plan her check in.I found her on FB, is it ok to reach out thru facebook messenger? Is that weird o... Latest reply by Susan1188

so i made a reservation, but i can't contact the host for confirm my reservation. what should i do? Latest reply by Sarah977

We have the first snowfall of the year in my area. Its a doozy for us Marylanders-- about 8 inches (okay New England and Canadian hosts don't laugh.) But as we don't get a lot of snow normally (last year we had maaayyybe two inches all winter) we are not ... Latest reply by Katrina79

Had a guest leave a glowing review in our cottage guest book. Then leaves a review of 2 and says “Extremely Disappointed” we were shocked until we read his feedback., then I fainted. " I found Fried Green Tomatoes in your videos for guests to watch. I th... Latest reply by Anonymous