Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Hey i need some help community! I am a 5 star superhost with great reviews, pictures, in a popular location and lots of bookings. On Feb 8th everything came to a standstill with all new bookings. Right now the area is sold out, mine are the nicest aroun... Latest reply by Kim771

I have seen a problem in the messaging system of AirBnB which can create quite a bit of confusion for hosts with multiple units like me - or where guests book multiple stays. Example one; A guest booked two stays in my same unit, one from 2-4 of the month... Latest reply by Emiel1

Hi guys. So basically I had a guest book a one night stay at very short notice (red flag I know!). However it was only 2 people and the guest had brief but positive reviews. I communicated with the guest explaining the check-in process and the guest commu... Latest reply by Joan2523

I'm trying to learn how to have two different prices for the same home. One price being upstairs only (3 beds), the other price being for larger groups and includes the basement as well (6 additional beds, 1 additional bath). If I just make it two separat... Latest reply by Mike-And-Jane0

Hi all, The host of the Airbnb I’m staying is asking me for a 50 czk (around 2 euros) per night as city tax.I’m already having an awful experience with him being extremely unprofessional so I decided to researched it and turns out that according to what I... Latest reply by Cyril1

Hello everyone, I’m thinking about hosting my spare room. As a female living alone I would only want females staying, anyone else in this situation and if so any tips to get me started? Thank you so much x Latest reply by Mike-And-Jane0

Today I have been informed I am no longer a superhost! Why because I have not met the occupancy requirements in the last year. To my mind this is the fault if Airbnb not mine. In years before covid Airbnb were always my top booking platform but since C... Latest reply by Emiel1

Hi, we are hoping to host a Ukrainian couple and will need to cancel a few bookings. Will this affect our Super Host status for the future, will we be penalised by $50 a time and are we likely to be suspended from Air BnB? Margaret Latest reply by Helen3

Hello All,I am just beginning my journey with hosting and am looking for advice on the best sheets, linens, bedding options. I have looked high and low and get mixed reviews on so many items. I am torn between cotton vs. microfibre. I am in Canada and wou... Latest reply by Marvena0

I will be very glad when I can give back as much help as I've been receiving as a new host. Here is my dilemma:My property has 2 separate yards, entrances, everything. They are so separate that my guest unit cannot see my front area once they get to their... Latest reply by Tamara682