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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Staying in a new condo which is very nice however the bedroom, and bathroom smell strongly of dog pee. It is within 2 feet of where my head meets the pillow so it is impossible to escape.I contacted the host and he said it myst have been the previous gues... Latest reply by Mike-And-Jane0

I had a guest show up at the house with 4 people after confirming this was for one. She also told me she smoked. I have a strict no smoking allowed. I told her no way that I am sorry but I had to cancel her reservation. I then called AirBnb by phone. They... Latest reply by Bhumika

This morning the guests staying at the island send me this photo of two of them having to work off the extra pounds they are gaining as a direct result of our cook cooking too good; here they are working off the excess calories from oding on her delicious... Latest reply by Fred13

Everyone, Has anyone had issues with the accountability of Airbnb Supervisors? I have been trying to get a hold of an Airbnb Supervisor for over 3 weeks now and I am repeatedly being told that they will send the Supervisor a note to call me. As i am foll... Latest reply by Jenny

Airbnb states entry for service animal regardless of owner policy…. yet, here i am being denied booking. Latest reply by Jenny

write me to my mail **[E-mail address removed due to safety reasons - Community Center Guidelines] Latest reply by Fred13

I am finding an accommodation for my stay at Innsbruck, Austria for 4 months from other website, and someone contact me through email said she could provide an apartment.She said that she is working for work for the Italian government in Roma (you could f... Latest reply by Rayne29

I was promised a refund but the approved refund amount that I received doesn't match the receipts I submitted. Because the "review team" has already issued the refund, I can't get anyone (supervisor or otherwise) to explain why the amounts don't match. Ad... Latest reply by Sarah4962

Wondering what to do in this situation.We had a renter booked for two months. Five days into her stay she called us to let us know the electricity was shorting throughout the house. The weather was below 0. If the furnace isnt running the pipes can freeze... Latest reply by Mike-And-Jane0

My husband and I are relatively new to hosting. Our property sleeps up to 8 people, but there’s an extra guest fee for 5 or more. This keeps the price lower for parties with less people who still want a larger space. The guest that’s coming this weekend o... Latest reply by Marg11