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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I am looking for a unique place to stay in July. I don’t have a specific date and I can go to five surrounding states. Now that this feature is gone I have no use for Air B&B. I had recently used this feature and found the most amazing place to stay, i... Latest reply by Emilie

  Hi everyone, I’m a Superhost who always tries my best to care for guests replying even late at night, making sure check-ins go smoothly, and keeping every unit spotless (I’m honestly a clean freak!). Recently, I’ve had two unfair reviews that don’t re...

I had a guest who did not cancel their booking and did not show up for their trip. Airbnb is requesting a review, but I have nothing to review them off of. Has anyone else ran into this situation? Latest reply by Frances3408

Hello, I had my first airbnb experience on Friday. It began badly before I arrived, host complaining about lack of sleep, having to travel far through the night and telling me how ill he was. I feel responsible for not taking note of the warning signs no...

Airbnb allowed someone to book my home and then placed unverified trespassers there with no oversight from the booking party. Their safety team refused to investigate the issue with the trespassers and claim this behavior is against policy, but somehow it... Latest reply by Ania-and-Greg0

I cancelled a property in order to book another. We were initially going to get the refund to our original payment method and decided to read the guidelines for the instant Airbnb credit. We chose the Airbnb credit. There were no stipulations on the usage... Latest reply by Mike-And-Jane0

Dear airbnb hosts, I experienced a lot of cases of incorrect guests number booking. They book and pay for 1 or 2, but they check in with 5 or 6 guests. You ended with high bills sometime in debts.How can we fix this problem? Salwa, Boom , Belgium Latest reply by Emilie

Anyone else experiencing Airbnb not upholding their own policies and punishing Airbnb hosts with retaliatory guest reviews? Why is Airbnb not upholding their own policies and protecting hosts from unscrupulous guests? Latest reply by Jake692

In order to get a refund, because Marnie was upset that I was not from her country, Shaylyeen, her daughter who booked the reservation, lied to Airbnb and made up a false story about no air-conditioning, but forgot that she had already admitted, in the Ai... Latest reply by Kevin2363

Good evening, I am a student from the Philippines and sadly my National ID has not yet arrived and all I have is a digital copy of it from thr official site and a student ID. Unfortunately, Airbnb does not seem to accept it. I already paid in full, what s... Latest reply by Emilie