Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I am a resident at a large residential apartment complex where all tenants are screened prior to move in for safety purposes. I recently found out that the property mgmt company is using several units as airbnb short term rentals requiring minimum three n... Latest reply by Mike-And-Jane0

Hi there, Ive had two great guests and no interest (apparently) since. Maybe I was lucky with my discounted new member rates. How does one get an AirBnB noticed ? Latest reply by Sandy894

Twice in the last few weeks, I have had reservations for one or two guests, but ended up with a family of seven on a reservation for one guest. They even had the audacity to sign my guest book with names of the entire group.. The most recent was a reserva... Latest reply by Ana2038

Has anyone else had this problem? I accepted a booking for a month period in our caravan but when I checked details they had put a discount of over a thousand pounds which I wasn't aware off I cancelled it 5mins later & guest where completely understand ... Latest reply by Debra300

I have updated my profile to show my partner. How do I add his name to the profile? Latest reply by Mike-And-Jane0

I am trying to pay a very small additional charge for a city tax. All attempts to pay using my credit and debit are being declined. The banks are clear that the Airbnb system is at fault, but I can't get through to an actual person at Airbnb to resolve. A... Latest reply by Bhumika

HOW? I was asked to upload the second guest,the person coming with me.I do not see it anywhere? Latest reply by Mike-And-Jane0

I have a reservation in Qatar and the host has asked for a copy of my passport (state/governmental reasons).Is there any regulation that indicates passport registration? Thanks. Latest reply by Helen3

I am having a challenge understanding the intelligence of Airbnb system - more likely it is specific to certain hosts. As a guest, you are critiqued for good or bad behavior. As a host, the same, in terms of host quality of and accommodations. Is ... Latest reply by Karla677

The last 2 months I have not received any bookings or inquiries. I contacted Support, they claim I had over 20,000 views. Prices are minimum as they can be. It’s odd, not even inquiries about next year? All is updated biweekly, photo changes monthly to ke... Latest reply by Fred13