Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
I did a reservation and paid around 400 euros in Austria. Added a government ID on the site but I got an email that The photo is not good and to upload another photo. While I was trying to do that I had to remove the ID and My booking got cancelled automa...
Latest reply by
Bhumika
Dear Airbnb TeamI have been trying to buy new debit card but i could not get through please advise an d look forward to hearing from you
Latest reply by
Bhumika
I've been travelling Europe with my dog for the last year or so while working remotely. We've met some incredible welcoming hosts across our journey. Unfortunately 2 months ago over a year into our trip my dog got sick so we had to stay for an extended ti...
Latest reply by
Bhumika
I opened up June 30th-July 12th on the calendar this morning. Minimum 3 nights. Someone has requested 3 nights (July 1st, 2nd, 3rd). They have zero reviews which gives me pause plus no details on their profile. This request means I lose the possibility o...
Latest reply by
Steve-and-Tomomi0
HiI booked to stay for one night about 3 weeks ago , 3 days before my stay i received a message from host which asked for my car details and id Driving license or passport via uploading or bringing wth me , i was surprised at this and displeased , after c...
Latest reply by
Ersoy0
Hello,
A lady just knocked on our door to talk about her looking at our house that she has been promised to rent on Airbnb. We advised her that we are not renting out and it was a scam. Also not to give the scammers any of her money and that we were going...
Latest reply by
Mike-And-Jane0
We recently had a very stressful and upsetting experience with 2 guests who violated our House Rules and was only "resolved" when we called the police. How Airbnb did NOT support us during and after the incident which led to a revenge review suggests tha...
Latest reply by
Jo-and-Ivan0
I have a guest who has rented a room for 4 weeks in my small apartment shared with me, and he never leaves the house. He sits in his room with the blinds down, and will continue doing that. It freaks me out and makes me very uncomfortable. This has happen...
Latest reply by
Marit0
Hi, I am not able to complete my reservation because of an error in my payment. I have tried multiple cards and browsers, but it doesn't work and returns a message with no direction. Can someone help me?
Latest reply by
Joelle43
A new host here - I was just requested to potentially book for 5 months, different language - asking what other requirements they would need to book for 5 months. Can I request a credit/background check? 5 months is a lot of $$ to rent an Airbnb home. Am ...
Latest reply by
Fred13