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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello Everyone! I'm still fairly new to hosting and I'm curious how many of you go about screening potential guest when they have no reviews and little profile information. I recently received a booking request from someone with no reviews and only a pho... Latest reply by Luke187

I am sure there are many other hosts like me who have experienced issues with getting guests to agree to an arrival time within the check in window. I have lost count of how many times guests have asked me to check in much earlier, and some times much lat... Latest reply by Huma0

Before Instant Book was changed last winter, I felt I had a pretty good handle of it. I turned on all of the extra security measures (verified identity and good reviews) and had a pre-booking message that outlined my rules, asked them their purpose of st... Latest reply by Huma0

Does Airbnb Verify ID on Guest prior to allowing them to book?I have a person who is attempting to book for 26 days and doesn't appear to have been Identified. He has not prior stays with Airbnb as a guest. My profile states not kid friendly and this pe... Latest reply by Andrea-and-Glenn0

I am a host and recently had a guest robbed of their valuable items in the middle of the night while they were asleep. My guest had left the door UNLOCKED and only realized their items were stolen the next morning. This person is asking me to file a claim... Latest reply by Rick4645

Unfortunately, I missed the timeline to leave a review. So, I decided to post it here to inform others and show some pictures we took and refute the allegations. You can also check my profile for the review she wrote, in which she has told untruths. ... Latest reply by Jenny

Hi, im looking to book a specific airbnb. When we went to book the place the price was at a normal range to other Airbnb’s in the area, unfortunately the owner said they were blocking all dates for a few weeks and would let us know when they would repost... Latest reply by Fred13

Hello, why I am not receiving reservations any more; what do I have to do..? Latest reply by Sudsrung0

Superhost, Juliette Hello everyone, We know many hosts go to incredible lengths to ensure you foster inclusivity in your home and that every guest feels accepted and welcome. Often this starts from the moment your guest reads your listing description,... Latest reply by Jue0

Hi there - We're a new host who's rented three times - we have a three bedroom newly renovated cottage in a remote area of Northern Ontario. An individual just booked us for 8 nights.The concern is that they're a brand new AirBNB customer (this month) ... Latest reply by Karina694