Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Airbnb allows guests to change the name on their profile. I believe this should be linked to their “Identity Verified” flag in the profile and also disable IB until they request a new ID verification to match their profile name. Backstory: had a guest boo... Latest reply by Jason132

Hi , I have less booking than last year , as we do provide all the guest needs and we had lowered our rates as well but still have less booking and reviews. Pls help us , any suggestions? Latest reply by Lily504

Dear IT support team, i hope you will read sometimes what hosts writing here. I would like you to add "edit" button to the hosts section where guests leave reviews and hosts leave replays on them. We are just humans and we make mistakes, wrong grammar, ... Latest reply by Kia272

So as the headline states, I have a guest leaving after only 2 days into a 7 day reservation, they are asking for some of their money back, officially I am not obligated to do that based on my "5-day moderate" cancellation policy, however if I don't won't... Latest reply by Valerie1313

I rented an airbnb for a family vacation everything went smoothly until the last night when we arrived to the airbnb the door would not unlock. This happened at 11pm. We attempted to call the owner of the property but no answer. We called airbnb and they ... Latest reply by Angelivette0

Lately I have had some humdingers so yes, I am overly tired and blah blah blah BUT, what is the point of even having a pet fee when guests don't mention any pets, or pay the fee? (2 out of 4 have urinated in the house hence the "pet fee")You find out eit... Latest reply by Joan2709

Regarding Host ** **[Personal details removed in line with - Community Center Guidelines] I am writing to you to describe my encounter with the host for Air bnb location mentioned above whom I believe is running a SCAM. On 5 November 2021 I contacted the ... Latest reply by Suzanne80

My rules clearly state that the entire premise is NO SMOKING. I even have in my details that I send prior to checking in that it is against the fire marshal to have any flames on the entire premise and that if you smoke you must leave the building. Our ... Latest reply by Tina9803

Hello, I am a new host and I would like to know about how AirBNB works, if someone could help me, I would appreciate. Thank you Latest reply by Bhumika

Guys, need some help. Would like to know if it's normal or not have too many days unbooked through the month. somebody can help me with that? [Title updated by OCM to make it relevant to the post] Latest reply by Bhumika