Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Is a request from an "ex member" reliable? Latest reply by Luca2394

Hello Hosts- ive had the worst spring yet with lack of reservations at my downtown home in Nashville (takes 8)...then I realized my location had fallen off after 5 years! took a week to get help from support on this and 4 phone calls plus messages...then... Latest reply by Mike-And-Jane0

AirBnB has suspended my account and further flagged my identity such that I am unable to create a new account and utilize their services. I have not been given clarity on the reason for the ban and feel as if I am being treated as a criminal. I have given... Latest reply by Ritik17

Just a few weeks ago i had one of my worst experiences as a host, not only because of the stress and problems that the guest caused, but by the absolute negligence, uselessness of airbnb, I keep getting disappointed more and more by Airbnb. This is what h... Latest reply by Julie1409

Is it possible to leave a review as a guest for a host that scammed you? Latest reply by Frances3408

I've tried to review my recent stay and it would not publish (I was within a day of the 14 days to leave a review, so I'm not sure why this is happening. Could you please help me publish my review as it was a really lovey stay. This is the message that ... Latest reply by Bhumika

Did anyone notice that Airbnb's resolution center become super slow/unresponsive for the past few weeks? I have two reimbursement requests, one was submitted on Apr 25th, and haven't got a result yet. The sup[port ambassador kept taking days off and repl... Latest reply by Paula

Hello! I'm running an experience on the 25th of this month, for which one guest has signed up. The guest would like to move her trip to the 23rd. How do I move the trip date of an already-booked experience? Thanks in advance! Rich Latest reply by Richard1365

This question focuses on understanding the measures and protocols implemented by Airbnb to ensure the safety and security of both hosts and guests throughout their stay. The individual is seeking information about the steps taken by Airbnb to create a sec... Latest reply by Paula

I was blocked due to party size. Latest reply by Paula