Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi team,The amount deducted from my bank 236.05 SGD differs from what was being refunded 233.71 SGD for my last cancelled booking. The same applies for all my other cancelled bookings as well.May I know what the extra charge of 1% is for please?Thank you,... Latest reply by Branka-and-Silvia0

I currently have a long-term guest (6 months) who is requesting that I change the color of one of the main bedroom walls and hang a frame for decoration. Have any of you encountered such requests before? How do you typically handle them? Latest reply by Branka-and-Silvia0

I have a guest wanting to bring two Macaws and two Cockatoos. I have some nice antiques at my home. What is your experience/recommendation ? Latest reply by Charlotte1106

So i tried to verify my person by submitting my ID and then there would be the next step of taking the required Selfie.I did take several pictures, notibly thanks to the loud sound that plays whenever the App takes the picture and got to look at the pictu... Latest reply by Bhumika

Hello! I was wondering if there are people who are specialists with the Airbnb Platform and know how to utilize it well enough for great booking performance? Airbnb manager? I'd absolutely be interested in speaking with someone about our property and nego... Latest reply by Mike-And-Jane0

Not sure whom to contact. But I note that the community does not have Gibraltar as listed country. Is there a specific reason? Latest reply by Mike-And-Jane0

Hi - does anyone know how not to charge someone for a stay yet still get a review? Latest reply by Sherrie64

Just picked up on a SHADY scam by an Airbnb host and I am so disappointed that Airbnb knows about this scam, and is refusing to do the right thing. I booked a place in South Africa for our trip with no reviews and just a few photos but felt OK about it ... Latest reply by Helen3

Hi. I’m pretty new in the game and hoping someone can tell me how to alter the lead time allowed for people to book my BnB. When I set it up I think I allowed up to a year in advance but I need to cut this back. Just can’t find where I can do this?? Appre... Latest reply by Helen3

Hello friends, I had a question my parents rented a air bnb and it my parents might have to cancel due to my dad has to get surgery to remove his prostate due to cancer. I have read the cancelation policy and it's clear I just want to know if this would w... Latest reply by Helen3