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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

So far so good, thank you Latest reply by Huma0

I love my Smartphone function "Do Not Disturb" in the night...But I am asking myself how other hosts deal with the situation that guests may have a severe problem, e.g. loosing their keys and need help in the night to get in to the rental place.Are you al... Latest reply by Gwen386

Hi everyone,I have only been renting my flat over the Fringe festival in Edinburgh and so far everything has gone smoothly until my current guest. To recap - communication was okay until she checked in. Then nothing, not a word. I then received a message ... Latest reply by Helen3

Hello Airbnb Hosts! - I have been an Airbnb Superhost for years and try hard to maintain Airbnb's minimum Superhost standards. But Airbnb does not do enough in return. Lately, I have had SEVERAL reservations where more guests arrived than stated on th... Latest reply by Robin488

This is just a vent -- I don't think there is anything I can do about it The new Superhost criteria seems unfair to Long-Term hosts. We will lose our Superhost 1st April due to the following new criteria: Host 10 stays in the past year (or 100 nigh... Latest reply by Max2111

I have been asking my post-covid guests to strip their beds when they leave and put the linen in a plastic bag I have provided for them. Nobody has refused, until yesterday, when the guest refused because she might get covid from the mattress or pillows. ... Latest reply by Angela3008

Здравствуйте, я из Казахстана, но ввести свои данные в банке Казахстана не получается, выдаёт ошибку, что Российские банки не принимают их платежи. Кто как решил данную проблему или всё еще не решений? Hello, I'm from Kazakhstan, but I can't enter my ... Latest reply by Emiel1

Good day, I was wondering about something. We have guests we are hosting in the city and were wondering if it would be rude or out of place to ask that they not run the air conditioning if they are not in the apartment or maybe ask that they run it on ene... Latest reply by Zsolt32

We are new. We are dog friendly, but ask that guests let us know upon booking as a courtesy and because pets are an additional fee. This is stated in our house rules. Our first guests (checking out tomorrow) brought a dog and didn't give us a heads up. We... Latest reply by Helen744

please be careful with Hossein, who makes every day, the same time, an inquiry, I approve the enquiry but Hossein let my approval expire, without a notice about what makes for him difficult to travel.He looks like kidding me. On the other hand, I have set... Latest reply by Digna10