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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

Hey all,We are just starting this Airbnb journey and so far so good. We have developed a pdf book about our home that we would like to post and/send to our guest. I am not finding a way to do this through the app. Can anyone help me with this? Latest reply by Sarah977

Hi, I'm brand new to hosting. Will somebody please critique my listing? Thank you! Latest reply by Sarah977

Hello, A guest booked a non-refundable rate but wants to cancel last minute and asked me to refund. I don't want to offer a refund since the guest booked a non-refundable rate. What message should I send to the guest? Latest reply by Sarah977

Hi all, I just purchased a Condo in Hawaii that is STR approved. The location is super close to the water, shops, and restaurants.I’m having a difficult time deciding how to decorate. There are hundreds of Hawaiian themed homes with rattan everywhere and ... Latest reply by Karla533

Hello, AirBnB asked me to populate the Tax ID 1099 three times. I populated the W-9 form and clicked the SUBMIT button, but I keep getting more messages to provide my tax ID. I am not sure what is going on. I fall under the categories: I am a US residen... Latest reply by Sybe

I have a SimpliSafe Security system for my condo; it does not include a camera or recording devices. It can be set in home and away mode with a pin. I'm renting my condo for a long-term stay and am not sure what to do with it. Do I leave it on and availab... Latest reply by Kellie134

Anyone else having this issue? We have a long turn stay and the guest ended being hard core drug addicts and completely destroyed our beautiful Oceanside condo they did $4000 worth of damage and theft.Its Been 6 weeks and not a email! not a call! from Air... Latest reply by Mike-And-Jane0

An Airbnb verified guest recently booked my apartment for two. The man seemed to be in his mid to late 40s. The other was a young girl who couldn't be more than 15 years old. The man didn't introduce the young shy looking child to me. Hence I was not sure... Latest reply by Sharmini5

I have a ring camera installed by the front door of my airbnb rental so I can clearly see when guests bring unregistered people to the property, or worse, smoke. I have very clear rules that smoking is not permitted anywhere on the premises whatsoever, an... Latest reply by Sarah977

In the last two weeks I’ve had more folks trying to strike a ‘deal’ than I’ve had in over 5 years of hosting. A series of ‘your house is beautiful but not in our budget’. Some have told us what they’re willing to pay and today someone suggested taking t... Latest reply by Christine615