Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Appreciate any help with this query. I am due to have a guest arrive in less than 48 hours. So far the guest has been unresponsive and has not replied to messages asking about estimated time of arrival. This guest is renting a home in my home so I must be... Latest reply by Jenny

I have a request for a one night stay from the daughter-in-law of my co-host. I would like to not charge her. Is there anyway I can do that and not violate any AirBnB rules? Latest reply by Jenny

Hey just had my latest in several fake booking requests from a fake profile. They always start with the same message : "Can you give me any information about attractions around the house or local food or anything like that?* So it is quickly clear if you ... Latest reply by Jenny

Am Haseeb host from Airbnb uae , last 5 days my experience is not able to book by guests . It’s not allowing them to book . Latest reply by Haseeb14

Hello all, this guest reached out, asking to provide a picture of the front of the house. I do have it in my picture lineup, which I have advised her. She reached out again, telling me that she does not see it. I looked at my pictures, there is only one o... Latest reply by Inna22

Hello, I am a host in British Columbia and have had Airbnb cancel bookings days before their check in, under what they say is their “extenuating circumstances policy”. The guest used the fact that a wildfire was in the area, however, my place was 100% acc... Latest reply by Dave-and-Deb0

"Hello everyone,I hope you're all doing well. I'm planning an upcoming trip and I'm on the lookout for unique off-the-beaten-path experiences. I'm particularly interested in Eiffel tower, Paris. Any recommendations that align with this would be greatly ap... Latest reply by Dave-and-Deb0

We have two listings in the mountains of North Carolina and wondered if there was a link in the airbnb platform for host to swap out accomodations We would be interested in beach/island locations Latest reply by Dave-and-Deb0

k pochybení došlo z vaší strany a když jste věděli, že někdo platí na cizí účet ubytování u nás, proč jste s tím nic nedělali? mám zavřeno přes týden ty lži, co jste na mě vychrlily, jste si mohli ověřit u vašich zákazníků, kteří u nás byli a dali nám kla... Latest reply by Bhumika

just had a guest that left black tar mark on my light colored wood dresser and a light colored wood chair. Should I charge them for it? Should I not charge them, but just say I would not rent to them again and why? They also had some glitter in the b... Latest reply by Kitty-and-Creek0