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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I too just encountered terrible service regarding the $720 host referral credit that I was supposed to receive. I met all the conditions. No one I talked to or messaged would give me a reasons that my credit had “expired”. I asked them to tell me when it ... Latest reply by Robert4572

Hosts,are you able to get Air COver coverage as a host who have damages from 3rd party stays? Guests,Are you able to get air cover rebooking and refund assistance as a guest if you have non working facilities in the home?

I had a guest that, came to the property and didn't like the area. She said that she went and walked her dog and a man looked at her and she was not comfortable. I have a no-refund policy on my listing. She called Airbnb and said that my place was dirty a... Latest reply by Monica2316

Is it possible to send guests QR codes before they arrival Latest reply by Helen3

This was a good lesson and something we should all remember. A neighbor blocked my guests car. The guest messaged me and I immediately dropped everything to address it. I sent a quick note to the guest that I am dealing with it asap and started to frant... Latest reply by Liam2497

Hi there! I had a booking enquiry get declined for being suspicious. I tried to accept it but it says blocked ... What do I do? Latest reply by Bea2137

So to set this up, yesterday I had a partial power outage (most lights and power sources were functional, the AC was not) on my property prior to a guest checking in for a 5 night stay. I filed a ticket with my utility company at 12:45 PM and they gave me... Latest reply by John5097

This is a bit lengthy but valuable information for a host. First let me say that our Airbnb has nearly 600 reviews with a 5 star rating. We work hard and take very seriously the comfort and safety of our guests. Our Airbnb is above our garage so we greet ... Latest reply by Audrey39

Hello my dears! Greetings from lovely Greece!Happy to be part of this community, and i would like to share an issue that keeps rising up from a previous guest , as she keeps sending me messages after a month she left my property, setting up false accussat... Latest reply by Αλίκη0

Hi all I just have a general question: if a host finds items left by guests is it the hosts responsibility to contact the guest or is it up to the guest to call the host? Any responses will be greatly appreciated! Thank you, Mary M Latest reply by Bea2137