Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hi all, We are new to Airbnb but not new to events. This space was originally set up for weddings/events and we were making traction when covid hit. We then decided to switch gears into Airbnb and smaller events. Our pricing is subject mainly to deter pe... Latest reply by Paige207

I had to do something today I never thought I would. I have mentioned all through my listing that we have two guest rooms in the home with a shared bathroom. There are house rules both in the listing itself as well as the check-in instructions to not l... Latest reply by Anthony608

Hiya hosting community, My name is Zipho and I’m a new host from Johannesburg. I’ve had my listing on Airbnb and another platform for a while but only had one booking with Airbnb. It is winter now so perhaps that’s why I’m not getting much interest... Latest reply by Gabriella462

With an increase of scheduled and auto-reply messages, the guests have been less satisfied with their stay. Is there a way to maximize guest satisfaction without meeting face to face? @Raine-and-Emberlie0 Latest reply by Raine-and-Emberlie0

hi folks - I hope this post doesn't make me seem to ornery:) I know this type of question has been batted around this forum already but I am wondering if I am being too "type A" about the following situation and if I decide to push back on the issue delin... Latest reply by Branka-and-Silvia0

Hello fellow AirBnB community, I am just hosting my third guest since listing my unit on AirBnB early this month. I can’t say I am lucky with the guests so far. The first were college football fans who partied at 7am (yes 7 am). The current ones look un... Latest reply by Xyz1

Guests arrive. Have you got dogs, I have asthma, I am allergic to dogs? Yes we have three, as in the listing and as in the reply you get when you book that we have dogs and saying if you don't like dogs then this is not the place for you. I think we... Latest reply by Sarah977

I have a separate rental agreement as well as Rules and Regulations that are to be sent per our HOA . How do you get the information without going off platform? TYIACindy Latest reply by Emiel1

It has been third guest from Airbnb who does not return common area wrist bands which we provide for the time of guests stay to be used in common areas such as pool, Gym, etc. We always write in check in instructions that wrist bands must be returned to t... Latest reply by Ella4855

I'm also wondering if any dog-friendly hosts offer "extras" like mats, treats, bowls, leashes? Latest reply by Mark3887