Support with your bookings

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We have a pretty thorough house guide. Guests sometimes just ignore it. Every so often we get someone who reads it and either doesn't follow the instructions or understand the instructions because they have interpreted them in some sort of strange way. Th... Latest reply by Vibeke14

Hi there I hope you can help as we are new hosts. Our cottage is self-contained and can be accessed without visiting our annexed property. However, to use off road parking our guests would have to park on a shared driveway. Also, we are allowing o... Latest reply by John5097

Is anyone else experiencing odd guests and odd requests during this pandemic? I understand that at times like this, people are hyper sensitive especially when it comes to cleanliness. Lately, I have had:- 2 separate guests ask me to bring an extra tv when... Latest reply by Nanxing0

Hi Everyone, We currently rent a three bedroom house using a management company because we live and work two hours away. I am wondering what sort of personal/ beauty supplies you provide. We have generic containers for body wash, shampoo and conditione... Latest reply by Michelle1851

We are new to hosting with 1 month under our belt. Out of 7 guests so far, 4 have now had some kind of party. I get sick to my stomach watching the "just 2 couples for the weekend" walk up to our ring doorbell with balloons and discuss how to block our ... Latest reply by Paul1255

Which should be given preference (amongst the things in the title). If a guest asks to access the kitchen OR not wear a mask despite Govt. guidelines & our own sane thinking telling us to follow COVID safety protocol, then, do I satisfy my guests demand b... Latest reply by Tarunbir-ਸਿੰਘ0

Been hosting now for about 3 months, and very happy with the amount of bookings and becoming a super host. I advertise my basement with a yard to attract pet owners, and a hot tub to attract skiers/snowboarders in the winter months. But I’ve had a string ... Latest reply by Lisa723

I have an inspection that I'm going to coordinate between guests in a couple weeks. The guest the day of the inspection will check out at 11AM and then the inspection will take place sometime between 11AM and 5PM. The incoming guest will need to check i... Latest reply by Sonya133

What is the best way to relay a lot of information to guests? I'm nervous that the critical information will get lost if I send too much. But, I do want to give guests important information about sports, activities and restaurants. Should I ask them first... Latest reply by Anonymous

Hello Hosts,I have been an AirBNB Host since 2014 and currently still have my Super Host statusUnfortunately due to COVID-19 I haven't had any bookings since Feb 2020However... in the last week have have 3 X UNSAVOURY BOOKING REQUESTS (potentially escorts... Latest reply by Helen3