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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

I guess that is renting our house in 2 weeks, for 2 weeks, has requested our exact address so that they can have something shipped to the house while they are there. We don't usually send our exact address until the day before a guest arrives. Is this a... Latest reply by Lorna170

Hi guys, Bit of a strange one here, that I'd love to get your thoughts on. I have a guest and her two children booked into stay with me in the coming days who is returning to the city where I am based. The buildup to her stay has already been a bit chaoti... Latest reply by Linda108

We host a small two bedroom condo unit in a beach resort town. There is a queen bed, two twins, and a sleeper sofa. Last year was our first for hosting and we sure learned a lot. We have a three night minimum and most of our bookings are in the 3-5 day... Latest reply by Carol215

AirBnB currently has an inadequate policy to allow hosts to claim they cannot accommodate children under 2 years old. My assumption is that the host would need to baby-proof their place, but it is a fact that children cannot even roll over until they are... Latest reply by Sarah977

Hi everyone, For those with properties near the beach, do you provide beach towels and how does that work? How many towels do you provide and since guests use beach towels a whole lot more than bath towels, they're spending their days in and out of the ... Latest reply by BenkaandKeith0

Just FYI! Airbnb does not pay for damages! They claim they do, a security deposit is supposed to be held for damages but this is false! They do not pay damage claims! The guest can deny the claim and you are out whatever damages are owed. Thanks a lot Air... Latest reply by Laura4076

I've been hosting for 4 years and the last 3 bookings I've had have been single groups ( 6 single people) Despite pointing rules out no smoking, loud music late at night and making too much noise in the garden after midnight - all 3 bookings have broken e... Latest reply by Ian505

So I’m not sure how to do this, I need to charge guests retrospectively for hosting their dog but they have 14 days to review their stay Do I wait till their review or put in a claim first and risk a negative review? Latest reply by Anonymous

So as a host you would think we would have the backing of the platform which is suppose to vet the customers who use it.My last guest came back drunk after a night out and made comments to me such as "why are you sad" "I will find them and beat them up fo... Latest reply by Marcelo681

My mother's property was burglarized by her guest. I have been helping her resolve the issue with airbnb. They took everything. The washer, dryer, massage chairs, vanity mirrors. They even cut the pipes to try and take the cabinets in the bathroom. They... Latest reply by John5097