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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

I have since updated my listing to specify in the description there is a 55in tv in the living room only. I had pictures of all rooms and it showed the tv in the living room. My first guest asked where the tv in the guest bedroom was and expected me to mo... Latest reply by Sarah977

I had a guest checkout yesterday that urinated in the bed. Based on the multiple rings left behind it looks like he urinated multiple times in his 10 day stay. Almost the whole mattress cover was soaked top to bottom, so it wasn't a small amount. I sent h... Latest reply by Eilish--Elizabeth-0

Ok, this is perhaps a stupid question. I’m taking advantage of Black Friday to buy basics for a new property we are yet to close on that has million dollar views and we hope to bump up to like $400/night range with upgrades and such. I’m bumping up our m... Latest reply by Mark116

I'm a Superhost and have entered into my first off-season. What I've learned is due to the lower prices because of so many available listings, the guests I've had so far are mostly (not all) horrible compared to high-season, high-paying guests. They se... Latest reply by Cindy201

Our cottage listing has a "No Pets" policy stated in the listing. Yesterday afternoon I received the following message: Airbnb: Kwxyz for Sep 25-27, 'Hello William, How strict is your pet policy? I am asking for a friend who has two service animals.'. ... Latest reply by Leann298

Question for fellow hosts...Is there any point in notifying Air about a verbal blackmail threat from a guest? It was not mentioned in guest/host messaging or even by sms.No idea if guest will go through with it but again it's just verbal threat at this po... Latest reply by Sarah977

I received an inquiry from a guest today. After she asked for a discount she then began to tell me that she has a small dog ESA. I graciously replied and told her I could not accept her request as we advertise our property as allergen free property. I apo... Latest reply by Angie108

Hola buen día Agradezco a quién me pueda colaborarNecesito poner un método de cobro para cada anuncio. Tengo dos anuncio con un mismo anfitrión Latest reply by Emiel1

Hi Hosts!! I'm very new to this and I hosted my first guest over the weekend and it was a breeze.I was so excited to host our next guests who are supposed to check in tomorrow. 24hours prior to check in, I sent the information via text. 2 hours later, to... Latest reply by Branka-and-Silvia0

I was just informed by my guest upon arrival to my no-pet Condo that they brought a Pit Bull as an emotional support dog. The documentation that was given to me (over email) wasn't in the name of the guest who made the reservation and also my homeowners i... Latest reply by Ted307