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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

[Long post, if you lack patience/ time/ inclination, pls skip this] Paragraphs I'l bring below [c/paste] have no author for me to credit, however I found it in this forum under the title: Understanding Response Rate and Acceptance Rate, Published on July ... Latest reply by Bes175

I am looking for clarification as the ABB policy for cancellations is as clear as mud, these two things seem in conflict and I'm looking for anyone who has direct experience. Please don't reply if you are guessing! Let's assume a guest booked well in adv... Latest reply by Helen3

Hello,I am continuing the saga of this thread (https://community.withairbnb.com/t5/Help/Goodwill-gesture-as-refund-and-accurate-review-and-timeline-for/m-p/1706987#M379185), as that is marked resolved and answered and maybe not many will be curious. This ... Latest reply by Gillian166

Hello all, im trying to get a place in Rotterdam Netherlands and 3/4 times i was rejected for not having any reviews. The problem I'm having is that this is my first time actually using Air BnB and i even mention it in my message when it is asked what i w... Latest reply by Sudsrung0

Is it required for hosts in Spain to request picture ID of all guests staying at their property by means of emailing them to the host? Latest reply by Helen3

My name is Patti and I have been a host since 2019, the year before COVID. I have 2 homes in California that are 85-95% occupied all year. In 2019 there were several international travelers. No international visitors in 2020 or 2021 (not even Canada or Me... Latest reply by Patti120

In mid-August 2021, I decided to take a looong break from Airbnb, and was not sure if I would return.I was quite tired of Airbnb, after some disappointing own experiences with customer service, and after reading about some disturbing experiences shared by... Latest reply by Jenny

Hello, I am thinking of becoming a host, but want to confirm if this is possible if I have a cat at home? The people staying would not be obliged to look after the cat, but they would need to not harm the cat and know it was there. I would be away and the... Latest reply by Gwen386

Hello fellow hosts. I have a long term listing that I encountered a puzzling situation with. Basically I had a guest who instant booked and has an odd rating (only 2 text reviews and both good, but generic, but with some questionable stars... 4 for house ... Latest reply by Loli84

I was supposed to check in on 23 October in Chatham Ontario, however the keyless entry smart lock (self check in) was not working. The hosts did not inform me until 3 hours after the check in time stating that the front door lock was not working. I tol... Latest reply by Jenny