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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I have guest threatening to report my Airbnb. My listing is legal and fine, but the guest is upset about not receiving a full refund. Now I’ve been getting messages for the past two weeks from this guy and I can’t seem to block him. I reached out to suppo... Latest reply by Suzanne302

Hello Everyone, I have this guest who is coming to my home and hem has one review that mentioned he didn’t leave the property when asked to. And canceled last min. Did anyone experiance a guest not willing to leave on time? Latest reply by A-A8294

I cancelled a booking and asked for the refund to be placed towards a new booking. I then made a new booking but paid the full price and the canelled booking amount was not subtracted from the cost of the new booking? Latest reply by Mike-And-Jane0

              Please beware of ** booking your property for long stays! They booked our home for the max guest amount of 6 for a month and had atleast 12 people living there. 4 air mattresses in the garage and 2 inside the home. They did not check ... Latest reply by Mar125

My co-host and I are new to Airbnb and have run into our first rule violation (guest having more people stay than our maximum occupancy). We understand that sometimes things happen and a friend might meet you on your vacation, but we were curious to what... Latest reply by Basha0

Hi, we booked this place ** A few months in advance. Needless to say, coming with 2 little kids from abroad (one of them uses a stroller on a daily basis, she's 3), for a very well-planned vacation, I was VERY selective about the type of place we stay at... Latest reply by Phil4361

I moved from SA to Tampa and in securing an Air BNB rental I paid first month of approx $4500 - R76,000 up front and agreed on the 2nd month of same to be debited off my card. I then discussed with the Host that I was looking at leasing a rental for a yea... Latest reply by M199

Hi We are also Super Hosts in Australia with virtually nothing, but all 5 STAR REVERS (Until this single, obviously biassed 1 STAR Retaliatory Review.). Our listing is seemingly very popular, almost always appearing on the first page in searches of no... Latest reply by Zachary212

My super host rental has been hacked again, which has happened over three times. No one is getting back to me regarding the insecure security issues on my account and fraud of this system. There is no direct person to speak to as it was "escalated to the... Latest reply by Danyaal2

This is a first. I had a guest who was booked 18 nights, she stayed 4 and left saying she no longer needs a place to stay. She submitted a change of reservation today, I haven't accepted it yet or I might be stuck with 14 unbooked nights. There wer... Latest reply by Tami1