Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi, I've only been hosting since July of this year and started to allow pets. Already my first pet hosting damaged some of the weather stripping on the door and then a second hosting brought 2 larger dogs and there's dog hair everywhere. I think I want ... Latest reply by Jill1199

I know we can not deny service animals, but how can I get proof this is a legit service animal and not someone just trying to take their dog along? Potential guest says his wife requires a service dog for anxiety. We have a no pet policy in our home becau... Latest reply by Michael5047

I experienced some discrimination and harassment with my host which I complained to airbnb about (they claimed they didnt feel like it was with malice after promising my refund). The host also made some complaints about me and stated that I had pet (which... Latest reply by Jenny

Hi, Is there anyone here familiar with a product that determines how many cell phone signals are currently at apartment/house and can send the host an alert when that number was increased beyond a certain #? I'm also interested to know if anyone is using ... Latest reply by Anthony591

Do anyone host weddings? Can you please explain that process? How is that booked? Latest reply by Lorna170

Hello, I'm doing some research for next year and I wondered if anyone could answer the following: What are the main differences between using airbnb and a site such as Rightmove and then an estate agent for long term rentals?Is using airbnb more lik... Latest reply by Sybe

Hello lovely people! Im deciding to host a gourmet breakfast any suggestions and who else does this and what do you offer? Latest reply by Robin4

Many of us strive for the perfect 5* ratings across the board, and can get a bit sensitive when a guest rates down in a category. Now, it's not necessarily a big deal, and some guests are difficult to please regardless of what you do, but when you have ... Latest reply by Gillian166

Hi all, I just received my very first extended stay request for my Airbnb. They want to rent my house for 3 months. I usually have a 2 week maximum. It’s our slow months and it sure would be nice to make that money but they just joined Airbnb and I hav... Latest reply by Julie3765

I thought there was a way to do this as I thought I did it once but I'm looking at the message box and reservation of someone who stayed.I want to put notes about a guest who stayed so that if they want to stay again in the future I have a frame of refere... Latest reply by Alan1009