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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

We always try to accommodate early check-ins, especially for people who are flying and have early arrivals. However, we just had a guest ask to check in at 4 am (our check-in time is 3 pm). They live 3 hours away by car and want to drive at night to avoi... Latest reply by Gwen386

Hi. Please I want to find out if Airbnb accepts payment through Bitcoin. Latest reply by Jesamine0

A new guest arrived yesterday. He was dropped off by a family member. The guest is kind and gracious but apparently has (perhaps) asbergers…Upon arrival , he changed my thermostat to 65. Then my hot water suddenly turned scorching hot. His groceries were ... Latest reply by Helen744

I just learned that a note I thought I was writing to myself (the kind where the guest isn't going to see it) ended up being sent in an email to a guest. Needless to say, this was not ideal. As the note was intended only for me, the tone is curt and brusq... Latest reply by Henriette55

Hi. we have had guest requests to stay but also to work from there room. So they use WiFi .heating cooking ect for 24 hour a day.for there entire stay. Surly they have only paid for the bnb. Not a office. General guests go out for the day. Any ... Latest reply by Ingrid267

A new guest arrived yesterday. He was dropped off by a family member. The guest is kind and gracious but apparently has (perhaps) asbergers…Upon arrival , he changed my thermostat to 65. Then my hot water suddenly turned scorching hot. His groceries were ... Latest reply by Laura2592

Hello! I’m not understanding what my bankaccoint isn’t passing the verification process! It’ll say it’s been verified and the payout is being sent then later say they couldn’t verify it! My guest has been here since the 7th of June Latest reply by Emiel1

I am new host and creat a new listing but as host I want to add owner bank info for payout and not me and see it’s very complicated can anyone here help me out. Thanks Latest reply by Emiel1

An amenities option was recently added to flag whether our pool is "private" or "public or shared." I'm struggling with this one. Our listing is our poolhouse. So, it's our private pool. And it's huge. But we live in the main house, so we use the pool too... Latest reply by Amy2273

I have a booked guest, he asked me a question about the entrance I replied as soon as I saw it and he booked the room without me accepting it, when I saw the room had booked I ask him what brings him to the area and mentioned that it was only one person c... Latest reply by Emiel1