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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I am not sure how to handle guests that leave their children unattended in my home for several hours while they are out. My insurance states I am responsible for minors in my home so I not sure what that means when they are children of guests? I hav... Latest reply by Susie268

We are really upset with Airbnb. We have been super hosts for 7 years. Three young men checked in to our Airbnb home yesterday. They ended up breaking 3 of our house rules. Four trucks and 9 or 10 people stayed the night. Maximum guests are 4 people.... Latest reply by Marie7084

I have had my feedback removed because it breaks content and feedback policies, even when I tried my best to make it objective, and avoiding harmful or potentially insulting comments. This made me feel extremely frustrated because I was not able to commu... Latest reply by Pat271

Tea Heaven Villa located in Ahangama - Sri Lanka with 2 Cabanas (Chalet)..facing beautiful tea plantation..very Quite and calm surrounding area..Home made organic foods, variant of garden fruits.. Renting scooters for guests. Please check the reviews for ... Latest reply by Bhumika

The worst site I have come across for renting a houseDeceive people, employees are not competent Latest reply by Mike-And-Jane0

Hello. I have been trying to get someone to give me a call regarding my rights as a guest to cancel due to rodent droppings and cleanliness. Please let me know how I can discuss. Requested a manager call 3 times. Nothing! @catherinepowell Latest reply by Mike-And-Jane0

I have the strict cancellation policy and had a guest that wanted to cancellation the night before they were to arrive. They wanted me to refund their money. I told them that even though I don't have to, I I would agree to refund any amount I make if the ... Latest reply by Mike-And-Jane0

Hi,I've just booked a few nights away, the host is requesting we pay a £250 damages deposit through bank transfer.I've spoken to airbnb customer services and they are happy for me to pay this. I'm not keen on sending money out of the platform as it won't ... Latest reply by Mike-And-Jane0

Hello everyone! There’s nothing nicer than a rest and a drink after a long day of travelling. I’m sure your guests feel the same, whether they’ve come from the same country or from further afield! As someone who loves a nice coffee after reaching the... Latest reply by Kitty-and-Creek0

Hi Community, Murphy's law would have it that with my very first guests, I had a septic odor problem in my master bathroom that was very noticeable and I don't know if I should address it in my review. The guest booked on July 3rd at 5:30PM for arrival t... Latest reply by Sandi241