Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
That the latest app by Airbnb is clumsy & bugged is common knowledge but it is truly mind boggling that something as elementary as adding a payout method is impossible to achieve neither on Android nor on the Airbnb website from a desktop.I got my first g...
Latest reply by
Helen744
Hi Guys. I would like some advice. I had a guest staying at my home for 2 months. Firstly, he used his wife account. I was expecting a woman and on the day of the stay, he emailed me to say that he will be the guest not his wife. Secondly, this man was i...
Latest reply by
Jenny
Dear Hosts,
I am seeking your inputs about accepting requests from guests with bad reviews. I have following questions and your input and suggestions are appreciated
(1) If you accept a guest with bad reviews, how many of them (or percentage) of bad ...
Latest reply by
Mita127
Host left a scathing review of me and mentioned my religion. He didn't denigrate my religion but the rest of review was a scathing indictment that puts people of my religion in a bad light. Of course, he has no proof of the things he accused me of. His...
Latest reply by
Fred13
We have a guest right now demanding her money back after calling airbnb. None of the information she is repeating from airbnb support about our listing is correct, they misquoted her our fee and said there was no pet fee listed.She requested the change he...
Latest reply by
Helen744
After 3 years and about 200 total disparate stays with a variety of colorful guests, we recently had one who killed wildlife in the yard with a pellet gun and left them in a pile as well as spent casings both indoors and out, smoked indoors and left the w...
Latest reply by
Sue174
I have had 5 guests so far and have only had 1 review. Is this normal? I have kept my prices low so I can get some reviews then raise them to match to surrounding properties but no one seems to want to leave a review? It’s so frustrating.
Latest reply by
Huma0
We have an issue with a current reserviation. They booked for 6 people which is the maximum occupancy of the property. We had to enter the property yesterday (with the guests knowledge) for a maintenance issue and noticed that the furniture had all been...
Latest reply by
Helen744
This article is part of the Community Center's Festival of Hospitality 2022 . The original topic was posted in the Italian-speaking Community Center by @Maria-Rossella0, and we have translated it below.
-----------------------------------------------...
Latest reply by
Maria-Rossella0
SybeFormer Community ManagerTerneuzen, Netherlands