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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

We have a guest arriving in two days time - I’ve already had 43 messages from him asking questions - most are already on our listing. For the first time in three years I’m not looking forward to hosting. Latest reply by Tracy608

Hi, I stayed at an airbnb in San Diego. No smoke detector, no carbon monoxide, and black mold in the washer, and the regular washer is broken and I tried to use it and the host tried to get me to use the one that worked with mold in it. On their listin... Latest reply by Sonya144

How does a host handle it when a guests spills, but doesn’t let the host know? I have had at least 4 coffee spills in the past year. NO ONE has ever reached out to me to let me know. One guest even tried to hide it and pretended to not know anything about... Latest reply by Sarah977

My sound front house is an older house and the house do look older even though we touch paint every year. It is simple inside but clean. The selling point of this house is the location. Really beautiful sound and sunset view, also we have the pier for fis... Latest reply by Z-2

This was my request to book this morning. 20 nights-- that is our max. No one ever books 20 nights lol. Zero reviews, initials as a name, location given as New York City. "Hi Laura. I am interested in staying at your cottage for an extended period. I don'... Latest reply by Sarah977

It’s 4am and I wake up to the fire alarm going off downstairs in the building I’m staying in, and my room smells like smoke. The room is self lock( you need a key to lock yourself into the room), so I panicked trying to find where I had left the key. I th... Latest reply by Brian2036

Greetings fellow Airbnb Hosts! Since the onset of the pandemic last March, we incorporated a quick Covid-screening questionnaire in to our pre-check-in email. It looks something like this; Hello [first name]. We look forward to welcoming you here tomorro... Latest reply by Clinton58

Hi everyone, As Autumn arrives in some parts of the world, a recent Airbnb trend report shows that guests are interested in longer stays, picturesque destinations and natural scenery. In this month’s Spotlight, Host Advisory Board members Ningy... Latest reply by Laurelle3

Does any host find it creepy/suspicious that some guests choose to stay in their room all the time they're there? In my place, I'm there most of the time and I have the main room as the guest one with shared facilities so of course this wouldn't apply wh... Latest reply by Anthony608

Last night guest instant booked for 14 nights, beginning today. Less than a day in advance. Zero reviews. New account opened less than a month ago. I have messaged guest with questions a few times. Guest will not engage or answer questions. I have called ... Latest reply by Brian2036