Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

My wife and I are fairly new to Airbnb. We currently have a gentleman as a guest who behaves very eerie. At night he stands lurking in the dark corner of the entry way with the lights out, or in the dark corner of the dining room with the lights out, or i... Latest reply by Jessica-Jay-Dee0

Guest check in yesterday for a two night stay. Upon the arrival, the cleaners was leaving ( due to prior checkout) and lawn care service was there. However, she and the other 13 members went straight to pool and start complaining about pool was clean to ... Latest reply by Anonymous

I'm new to AirBnB and I am currently hosting my 8th reservation at my 3/2 house. Pool table and a big backyard- an entertainers space. The guest booked for just one, no one else was added to the reservation, but he used "we" in his opening message to me. ... Latest reply by Sarah977

We've been hosting for four years. Since the pandemic our bookings have gone down to a third of what they were. But things have really picked up this spring. We're booked through June and that's wonderful!Our current guests not so much. We are not in a to... Latest reply by Crystal366

Hi everyone. I host an entire house on a two acre wooded hillside. I live in a small cabin at the very base of the property. Both houses are situated to provide maximum privacy for all and I promote my house as peaceful, quiet, romantic, and private. I ge... Latest reply by Jennifer2682

This is just for fun, but we are puzzled by some of the mysterious behaviors of guests. Share your thoughts and your own unsolved guest mysteries for others to solve! The Case of the Married Couple Who Sleeps in Two Beds. Ricky and Lucy? They had a figh... Latest reply by Russell49

Hello all, Thanks in advance for reading. I'm a very non-confrontational type of person and don't know how to handle this specific situation as it's never arised for me as a host. I have a ~400 sq ft studio guesthouse and have been a Superhost for the la... Latest reply by Fred13

Buona sera, dopo tanto tempo verrà un ospite e rimarrà un mese, verrà per scrivere un libro e passare tanto tempo in casa, venendo da fuori Italia dovrà anche stare in periodo in quarantena. Ecco la vicina con un preavviso di 2 giorni inizia a ristruttura... Latest reply by Emiel1

Hola, mi huésped olvidó unos zapatos en el alojamiento y se le comunica que lo olvidó inmediatamente, pero no me responde hasta 2 días después de su salida. Indicando su perfil que es de otra ciudad fuera del estado y que no me respondía procedí a tirarl... Latest reply by Quincy

I was looking at my stats today and realize my response rate got lower than 90%, I don't look at this stats very often but about 2 weeks ago it use to be 100% as I reply to all guest inquiries very quickly (< 15 min) I wonder if anyone here as experience ... Latest reply by Patricia2864