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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I have a guest nice older lady has been staying at my shared housed house with her 17 yr old granddaughter, I do not live there. I have 3 other rented rooms. She was a great quiet guest in beginning no issues. It’s been 3 weeks now and I am getting compla... Latest reply by Randy-And-Barbara1

Hello i realized that my Airbnb credit card has expired. How can i renew it or get another one? Thanks! Latest reply by Dale711

I am just curious if anyone has had to deal with a guest before who left appliances on and just didn't care. I recently had a pair of men stay in my home who thought nothing of leaving the stove on, the water running, and the refrigerator door open after... Latest reply by Anthony608

Guest’s stay now ended and it shows as it’s been “completed” but checkout was 30mimutes ago and guest has not checkout. I sent friendly message thanking for stay and asking if they need to get late checkout but no reply. Reservation shows as “completed”... Latest reply by Louis1783

Upon check-in received a message that said we got here, and everything looks fine. Forty-four hours later, we received a message complaining about a pizza that got wet from dripping water from a freezer. (I imagine the freezer was left open and thawed.) I... Latest reply by Anthony608

Long story short, we used to live at the home that we are now using as a vacation rental. The mailman and the UPS driver always delivered our mail to our neighbor, and our neighbors mail to us. Our neighbor has a very similar address and the mail guys ca... Latest reply by Lexi775

Hello everyone, I had a guest who stayed with us four years ago in summer 2017. When he left he left his luggage in our garage and papal me 60 dollars as storage fee. A year later in October 2018, I emailed him and ask him for his address and offer to use... Latest reply by Branka-and-Silvia0

I am with the Texas A&M Forest Service and we are always looking for new ways to share fire prevention messages with travelers. I know from personal experience that many vacation rentals have a book with instructions, things to do, etc. and I think that w... Latest reply by M199

Hello community, I want to share my experience as a relatively young Airbnb host and hope to get some insights from you. I am in my early 20s and have just started to manage a couple of Airbnb listings since last year, I do it as a side job while going to... Latest reply by Mark116

Hi guys, Have you ever faced a situation when a guest was drunk and behaved offensively? What do you think would be the best to do? Latest reply by Tatjana6