Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Airbnb acted untimely and unnecessarily by announcing this free cancellation policy because the us government acted untimely with the stay home orders which should have been implemented back in December when the whistleblower in China publicly announced t... Latest reply by Melodie-And-John0

Good Evening,We are a new Host within the Airbnb community and have a vacation home in Negril, Jamaica. We reside in Canada. We are having difficulty setting up our payout methods. We have a Canadian bank with a U.S account. Our house listing prices ...

Hi all, I’m going through my cancellations to calculate what’s owed to me from the 25% refund AirBNB promised hosts. (If that ever happens, but that’s a story for another day.)Is there any way to see what a payout should have been before the cancellation ... Latest reply by Royanne0

Dear everyone, After 3 times superhost and 2 years co hosting, this is the first time i have such bad experience with guest. I guess everyone will eventually met the bad guest at least once in their host life. I just want to share my story to gain more kn... Latest reply by Trang88

Обращаюсь к вам по поводу возможности получения компенсации в связи с пандемиеи и отмеченными бронированиями. Я являюсь многие годы суперхозяином. Получила ваше письмо с информацией, что многим суперхозяином будут представлены компенсации. Я сдаю 2 кварти... Latest reply by Olga11

Dear Hosts,Be careful about accepting the COVID Relief payment as it is acceptance of a quasi-settlement offer. I wrote AirBNB today informing them I was not accepting $58 COVID payment in exchange of the thousands of dollars I lost without my permission... Latest reply by Huma0

Dear Hosts and Airbnb I can not stay silent anymore. I have 8 houses 3 of them are co-hosting and now we shut down 5 of them due to no business. but I have still 3 houses pay mortgage and rent. I waited so long if they Airbnb help. I did not receive anyt... Latest reply by Reynaldo8

what is customary for a long term reservation as far as shampoo, soap, etc.? is it customary to provide just enough to start off with, or for the entire stay. it's going to be a 42 day stay. thanks for any suggestions! Latest reply by Noelia57

Hi Everyone,Does anyone else have the issue that Airbnb have sent them the compensation in US dollars rather than in their local currency ((Great British Pounds) which the bookings were in) - with no visible exchange rate? So I'm losing quite a lot of th... Latest reply by Stephanie

Has anyone else received this ridiculous message? Airbnb will share in the costs of COVID-19 cancellationsEven though your guest canceled under the extenuating circumstances policy, we want to support you in these tough times with a payment from our coron... Latest reply by Mika8