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Hello, I am a new host and would very much appreciate some help and advise. I have accepted a booking from a guest for a weeks stay. Her profile says she lives in Paris and I cannot contact her by the phone number she has given. At present there is a ... Latest reply by Helen3

I need your advice community. I have a reservation coming up, I have emailed the guest several times with no response. Since the guest has not responded, this makes me uncomforatble to host them. I am considering asking Airbnb to cancel the reservation. I... Latest reply by Russell49

Hi, I hope everyone is doing as well as possible during this time. I just had guests who were here for 5 nights. I rent the upper level as of my house as a duplex type space. I very soon noticed a smoking odor, but I thought it was just a smoker with a he... Latest reply by Russell49

Hi Airbnb team, I spent time today learning about their new cleaning protocols for covid I went to search the recommended Keystone desinfectant cleaner which doesn't state to let it air dry. Airbnb specifies to spray all kitchen / bathroom surfaces an... Latest reply by Sarah977

It's just a question that popped in my mind I guess it might have been discussed in the forum before that sounds like a loophole in the Airbnb policies. I understand that the host guarantee term says damage caused by animals (including pets) is not covere... Latest reply by Helen3

Hi all, We have received a booking via Airbnb for dates that were blocked due to a booking via an alternative booking portal. Our calendars for both Airbnb and the other booking portal are synced and we are sure that both calendars were blocked for the bo... Latest reply by Mike-And-Jane0

Hi there. Need some advice. I had a guest who checked out last week and they were a complete nightmare. Left my place messy, they were inconsiderate, disrespectful and the list goes on. I even contacted AirBNB while they were here to tell them I heard... Latest reply by Anonymous

We are brand new Airbnb hosts, although we've rented our house quite a bit through Craigslist in the past. We've spent the last several months renovating and refurnishing our 1800s house in the Berkshires, and started hosting guests on July 1st of this y... Latest reply by Jon2761

Hosting since 2014. Last year i’ve lost my Superhost degree fighting against what I call Drama Guests. This kind of visit is the nightmare of any host. And here in Majorca was usual in hotels and I see now in holiday rentals.What is a Drama guest? Well, s... Latest reply by Huma0

How you guys are managing this new season after all this nightmare, prices, marketing, and all related to bring more guest to your listings? regards, hi from Roatan island, Caribbean Latest reply by Emily352