Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello. I am setting up my first Airbnb. Is there anywhere i can find templates for printing materials to keep at the Airbnb ? Latest reply by Shimi18

Hello everyone. We visited Dubai recently for a 6 night stay and the AC was broken throughout the stay with temperatures inside the flat hitting close to 29 degrees everyday and night. We messaged the host within 2 hours of check in and then everyday twic... Latest reply by Priya171

Hi, We are new to airBNB and we have had a request from a family with a baby. Our home has no stair gates or plug covers, cot or high chair. Who is responsbible to ensure the safety of baby guests? The host or the guest? Many thanks Nicola Latest reply by Basha0

Brand new to Airbnb and quite nervous about taking this leap with our little cabin. Would love some advice from smart, experienced airbnb’ers who are willing and have a moment to critique my listing. Thank you so much in advance! https://www.airbnb.com/r... Latest reply by Patricia3334

I have been a host for over 5 years now and until recently have usually received a short message about their booking. I like it as it gives me some insight into why they are staying and who is staying. I’d say that 99% of instant bookings are now blank. ... Latest reply by Huma0

I'm due to stay at Cahagnolles, Normandy 14490, France with extended family from Tue 26 July – Tue 2 Aug. I booked it early October, the booking was accepted. half the cost of a week's stay was taken from my credit card too. The host did not reply to my o... Latest reply by Tom3268

After two years of COVID restrictions, all of us were looking forward to the reunion. The house looks amazing in the photos, this could have been perfect for the new year celebration. We were really looking forward to the stay. But here is what happened.1... Latest reply by Huma0

Hello, I was curious if anyone has worked with any food box delivery services to offer their guests? I have seen they have refferal programs and thought it could be a good way to get additional revenue. Latest reply by Huma0

Hi everyone!I'm a new host. We started this adventure for my parents. They live in the property we listed. The idea surged from the necessity to help them have an income since they both were struggling financially. Me and my wife were helping them with th... Latest reply by Huma0

Good morning, all, We are finally getting our home listed for the first time. I noticed a few people have a picture that includes All Are Welcome Here. Does someone have a copy they are willing to share knowing I will be publishing it on my listing? Th... Latest reply by Helen3