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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello everyone, As airbnb host, we just had this strange incident: Our guests left us a really good review with comments and 5 star ratings and we reviewed them too. But several days after, I got this email from a case manager saying that she was req... Latest reply by Ina25702

I received a phone call last night. The new guest let me know that water was on the floor in the kitchen and that a pipe had broke. After having two house fires already, my mind started racing. Luckily, the home is next door. I purchased the home in June... Latest reply by M199

I do allow dogs but these guests didn't mention dogs. Are the guests breaking the rules or just rude? I didn't say anything till today (they're staying for four nights). The neighbor told me the dogs were alone outside whining (on my listing I ask not to ... Latest reply by Laura2592

I had guests in a second floor inform me that they left early because of late arriving, loud and Arguing guests on the floor below them. They didn’t out to me until after. How should I proceed, and approach the other guests, seeing as after we arrived to ... Latest reply by Anonymous

Minutes after Joining as a host, I got a very short notice booking from a local guy (Newbie on air bnb?) for his parents to visit to see him, his Uni and City. He asked how to access the apartment, I corrected him and stated it was a private room in my ho... Latest reply by Lyndall5

Hi I am new to hosting and my first guest booked for 12 nights. Hooray! - but I am now unsure how to approach the change of bed linen, washing of towels etc before the end of the stay. My space is a self contained Studio with a shared laundry, and outdo... Latest reply by Marie7240

Lately, I get a lot of guests who send requests or inquiries but refuse to respond to basic questions like "have you read our listing?", and "are you okay with our terms below?" It makes me wonder. Can they not see my questions? Or do they think I will st... Latest reply by Ann10

... Still struggling with this issue. I'm sharing a 2 bedroom, 2 bathroom condo with a host who rents it with her husband, and her toddler. The ad did not promise private washroom. However, there is 1 washroom in the common area, and 1 in their room. Ho... Latest reply by Helen3

Hi dear Hosts, I am wondering if someone had a similar case: a guest/ a man checked in, after two hours my bathroom was fool sprayed with blood. I was even not normal, there were blood speckless on a wall, trash can and the floor. I cleaned before he came... Latest reply by Ana7

Has anyone else noticed a distinctive rise in guest grumpiness since Covid? We’ve been airbnb hosts for 5 years and always found it pretty easy to meet guests’ expectations and ensure they had a great stay. Even during the more severe Covid restrictions ... Latest reply by J-Renato0