Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Thanks to COVID I have a pretty open calendar ahead of me and was considering using the down time to update my very dated bathroom. It is a small bathroom (probably 7 x 7) and the only full bath in the townhouse and there is not that much you can do wit... Latest reply by Gohel0

Here is the actual message: I was wondering if B and I wanted to go up from Wednesdayto Saturday could we come up a Tuesday night? Or come in about 11ish on Wednesday? Also I have allergy issues and B and I are both chemically sensitive. Is it possible,... Latest reply by Dee--Denise-1

So like everyone in the UK we faced a 100+% electricity hike this week along with our heating oil jumping up 400% more than in 2020. Super lovely guests arrived yesterday, 6 Chinese students from London doing a Scottish Road Trip during the Easter Holiday... Latest reply by Kate867

my listing is new and the first few reservations the pricing was correct, but now suddenly when a guest searches they see my listing price is crossed out and a lower price is listed. I can not figure out to fix this. I went back to edit my pricing and pu... Latest reply by Colleen253

I have a situation with my listing I do not allow pets, such as household pets, Dogs, cats ect. this is a small ranch type setting and I allow horses. I have accommodations for owners to bring their horses for a fee, My problem is there is no where to pu... Latest reply by Mike-And-Jane0

Got screwed during Hi season renter canceled 2 days before check in saying they been exposed to Covid . That’s not my fault they were in a big group of people and someone in there group contacted Covid. not finding Airbnb customer service very knowledgeab... Latest reply by Branka-and-Silvia0

I've since replaced everything she complained about - new fridge, internet modem - and some she didn't, new floors, all new linens. Some stuff she just did not read instructions or hated for a reason, I don't really understand. So she wrote a huge missiv... Latest reply by Sarah977

Hi, My name is David and I am a student of Maastricht University. I have created an application that provides cleaning services to airbnb's and would like to know more about the opinion of airbnb owners. What the application provides is 2 things: ... Latest reply by Sarah977

We are still in our first 2 months of hosting. Overall we have had VERY pleasant guests and have had fun with hosting. We have 3 listings and are wondering what time other folks stop messaging guests back at night? The past two weeks we have received 75% ... Latest reply by Sonya81

I am in a studio in Harlem Spanish and the studio does not have the infrastructure that I paid. For example heat is off, shower is not hot, there is not a blanket in the room. Absurd situation. OI am trying to connect Airbnb and people from Outpost bu... Latest reply by Martha870