Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi everyone, I am super new to ABNB and bad thing already happen to me on my second guest. I am checking to see if anyone run into the same situation and want your opinion about how to handle it. I have a last minute guest that booked for the weekend. A... Latest reply by Tamara682

Hi Airbnb community, I am looking to launch my 3rd airbnb soon! This one has a pool that I am about to begin renovating. The main thing I wanted to reach out to you (Airbnb community) for support with is to find out if there is a higher demand/more reven... Latest reply by Sarah977

Hi! My property states very clearly in many places it is non-smoking in or around. I currently have 3 guest that have broken my rules. My Ring camera outside detected motion when they arrived early and sent me a notification. I never bother to look at the... Latest reply by Russell288

I’m pretty new to Airbnb and I received this message…….”Unfortunately, we’ve received quality assurance information regarding this guest and we’re no longer able to support them as a member of our Airbnb community. Your calendar should now be open for the... Latest reply by Sarah977

Hello - I have a host staying in my guest room while I'm in the apartment. She's staying for another 4 weeks so I'm looking for tips here. She seems like a good person but lacks some common sense and/or is trying to make things difficult. Week 1 is wrappe... Latest reply by Sarah977

I have messaged them but no response. Can I call them? Latest reply by Gillian166

Hi there Originally here in the UK we took away all 'collateral' such as books, cushions, throws etc from our private room Does anyone know if it's now OK to add these items back into the room? Latest reply by Alison675

Hi there, I only have six months as a host so many things are new for me. This Sunday afternoon, the internet service was down in our property and unfortunately, after we personally went to the property and tried to fix it calling our provider, the intern... Latest reply by Mark116

Is it possible to send exact location from Airbnb chat?In recent reservations I have been asked to send to my guest the exact location in the chat of the App, what I have to do is send a photo of a screenshot of other apps or Google Maps.Is it possible? Latest reply by Helen744

Hi Everyone, We are a month into our ABB listing, and have had our first "weird" guest situation. Not a big deal in the grand scheme of things, but our 4 guests, who were booked for 3 nights, went into our storage bins under the bed and took out another f... Latest reply by Ashley1281