Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
I have seen a few discussions from guests and hosts talking about the exterior of spaces and got to wondering, how important is curb appeal? When you first approach the listing, whether its a condo, apartment, shared home or full space stay, is the outsi...
Latest reply by
M199
Anyone know how to add the WiFi speed so it shows up in the Amenities summary? Below is a screen shot of some else's listing. I looked under Amenities on my listings and didn't see a place to add it? Also, adding the detail about the TV would be pretty ...
Latest reply by
Hilary79
Hi, I need help, if someone know what to do in this case. We just start to operate in Dubai. And in one of our villa Chinese guests fight between each others using knife. And they hurt each others. Police took them to the police station to investigate ho...
Latest reply by
Sarah977
Dear Hosting Community,
I am leaving this message because I have just had an excellent experience with AirBnB customer service, one that suggests (I'm an optimist) that AirBnB is paying more attention to hosts.
I always call guests a few hours aft...
Latest reply by
Annie1372
Hi new to out of state rental, we live next door to current airbnb so it's easy to manage. I do all the laundry of sheets and towels. Does your cleaner wash your sheets and towels or how does that work?
Latest reply by
Anonymous
It is hoped that the description is clear and that it is understood that a private, self-contained apartment is what is available. Additionally, the property is fruited, guests will have the option of picking whatever fruit in season. Having read the re...
Latest reply by
Alex8307
Hi all, First posting for me here so thanks in advance for any feedback. I live alone in my apartment so I have one keycard to enter the building. The keycard is only necessary when there is no doorman, so outside the hour kf 6a-11p every day. A girl and ...
Latest reply by
Jenny1393
If a guest never responds to your messages (after checking in) then do you just give them their space and assume everything is ok? I’ve sent 3 messages to the couple staying at my condo since they have arrived (but only 1 of those 3 would have required a ...
Latest reply by
Elaine701
Hi All! We have guests in our house who have put up decorations all around our house to celebrate a guest’s birthday. They have left behind pin holes in the walls and chipped paint where the tape was holding up streamers. (Lots of spots). What would you d...
Latest reply by
Sarah977