Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I discovered today that you can have different prices on airbnb for the same accommodation on different devices/accounts. The service charge is different on another device/account. Booth android devices but with different accounts. Is there any official ... Latest reply by Michael7114

My guest did not pickup her dog’s poop and the condo administrator called me to let me know I will be fined $25. Should I charge my guest the $25 and should I put it in her review? Thanks in advance Latest reply by Lorna170

Hello!I found a property that I would like to book but I don't know if I can trust the host. The host is a superhost and has only 2 properties, only 1 property has 4 reviews from the same person in like 2020... The other property has no reviews at all. It... Latest reply by Huma0

Hello,I am moving from the US to London March 2023 on a Health Care Worker Visa. Would like a long term let for myself and 3 cats. Would appreciate any suggestions. Thanks Latest reply by Huma0

Hey ,I am Rohit I have worked in Oberoi,Taj &Leela Hotel,when i joined AirBNB in June 2022,I hought of being super Host ,and for that first step was to get booking,next was to delight the guest for which me & my team went out of the box to make guest happ... Latest reply by Sybe

Hey everyone - a guest has asked me to get some flowers and chocolates for his girlfriend for their one night stay this weekend. I sometimes put fresh flowers out but if they're staying one night, then it would be best to leave them in bouquet package, no... Latest reply by Till-and-Jutta0

We recently returned from a stay on an island in Pittwater where we had the most unsettling situation where the host took it upon himself to enter the property during the night while we slept to collect a pair of shoes. He had asked me to leave them outsi... Latest reply by Jenny

Today, I received a booking request from a guest who has a few bad reviews, the latest this past September. The hosts' review mentions smoking and showing up with a large dog the was not permitted. However, many of the other reviews are quite glowing. St... Latest reply by Carolyn--J0

I am new at hosting on Airbnb and my previous quest seemed to be smoking weed in my backyard patio. There were also smoking cigarettes in the front and back yard. The guest only registered 2 guests for the reservation but there were about 10 people in and... Latest reply by Jeff2303

Hi- I’m taking 24 hrs before writing a guest review to try and stop feeling so annoyed.my guests left the place clean and tidy but- moved bedroom furniture, put lamps in the closets, moved all the books from the shelves to the windows, moved things around... Latest reply by Clara116