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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Beware of cancelation policy at ** I had a booking there but had to cancel due to husbands broken leg. No refunds after 48hours of booking. I cancelled a month and a half before my booking time. The host and I emailed and she stated in several conversatio... Latest reply by Mike-And-Jane0

Well, I had a trip in Blois at Helene's several weeks ago and I had quite an ordeal afterwards. When I checked-in, I could not find the hairdryer as listed, and the Internet doesn't work well. I reported to the host, she promised to give me one hairdryer ... Latest reply by Thị-Thu-Thủy0

I'm still shocked what happend to my apartment by one of my guests. I shame to mention for what they used my apartment. I feel not good because I think Airbnb let me down. No information what they did with this people and no reimbursement! Latest reply by Mike-And-Jane0

I’m very concerned to see this new update. Giving a guest 72 hours to report problems instead of 24 hours is going to make the free stay scammers ecstatic. 24 hours was plenty. Why should a guest get to complain about cleanliness after staying for over ... Latest reply by Charles224

I am trying to book a airbnb and its not going thur its telling me that i am not verified Latest reply by Joelle43

Airbnb sided with the guest claiming the Wifi is slow. it isn't, after they left I could see that the 20 mb/s advertised by my ISP was working, and this is considered a good speed in the country I'm in) Airbnb refunded (arbitrarly with my money) the guest... Latest reply by Mike-And-Jane0

I did not receive a code and now I cannot try again in the next 24h. Latest reply by Bhumika

How do other hosts reply to a guest asking for a discount after they book? For instance, they are past the date if canceling for a refund, but shortening their stay. I want to be polite, but stick to my cancelation policy. Latest reply by Susan5003

My listing is at the bottom end of my town listings. Price-wise I am one of the lowest. I have just received a booking for one month which has a good discount on my nightly price. I wanted to ask other hosts if they think I should clean the room (a room i... Latest reply by Cj61

I made a claim with Airbnb on 3/19/2023 for additional cleaning charges from a guest who brought an unauthorized 3rd guest, and two dogs. During their stay they consumed drugs and alcohol, and had sex. I blocked the guest and refused to write a review. No... Latest reply by Bader10