Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

We probably have a ghost in my condo building in New Orleans. Its an old mansion, split up into 4 units. We don't Airbnb but my neighbor downstairs does. There is a legend attached to the building about a missing necklace, rivalries between the 3 promine... Latest reply by Emiel1

Am I an addict??? Seriously though, we're days in and I just learned about this community. We have a Quonset Hut on Maple Lake in Paw Paw, MI. I'd love it if other hosts could offer some feedback. I'd like to know what you like but, honestly, I'm very int... Latest reply by Dona-and-David0

Booked a wonderful property for my elderly mom in my town due to hardship for her accessing my property on a mountainside… specifically asked about accessibility of the rental due to physical mobility of the guest. Owner stated it was easily accessible th... Latest reply by Jill1106

1. 5 potentially more (2 cars pulled up yesterday, ) Not 3 guests (4 seen on exterior ring camera getting into car, 1 or more must be in unit as smelling marijuana right now). 2. Repeat smoking of marijuana in unit coming through strong in the up/down ... Latest reply by Anne10908

Good day community, Much appreciated if i could garner the community's view on the following issue i currently have ongoing: I have 2 listings on Airbnb. Each in a different town/village. I inadvertently sent my guest directions/welcome notes for th... Latest reply by Simon22

 Had received this today. I am going through my 1st year.So i would like advice please on what to do thanks Latest reply by Mike-And-Jane0

Hi! I have been hosting for 7 months and mostly have had a good experience and lovely guests. I had a problem with my last guests and have not been able to get any clear answers or support from Airbnb. So looking here for help and advice. Here is the situ... Latest reply by Quincy

I have a private room Airbnb. Currently I have a guest who is sleeping but didn't close his door. I want to close it for him but idk if it would be inappropriate or invasive on my behalf. His door is right off my dining room and I'm a night owl. I'm going... Latest reply by Gordon0

We are hosting a property with a hot tub and wanted to see if anyone has any tips or suggestions on maintaining the chemicals in the hot tub while there guests for longer periods of time? Latest reply by Colleen253

I have a guest that failed to mention a 110 lb dog, to my no pet rule home. When I spoke to airbnb, they said they would call her and ask her to leave. She say's to them, Service dog, that's all. Game over, for me. My husband went there, and he knocke... Latest reply by Tasia369