What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5
    I have a guest who booked in Jan, and she contacted us saying she hoped to move the reservation to Dec. We were okay with it so we clicked "Agree" to her change request. And yesterday she contacted us again, proposing to change the reservation to Oct. We ... Latest reply by Emiel1
    Hi, need some help please.. I have just hosted a couple where the guy smelled really bad and strong. He had unkept hair and beard, and I don't really keep track of guests showering, but they have only used one set of towels during their 4 night stay... ... Latest reply by Laura2592
    Some things really discourage us. I had a problem with a guest-hoster.I never thought a hoster would lie, as it should be differentiated from normal guests. He said the apartment was dirty, but it was a lie, as it was properly cleaned and checked, and we ... Latest reply by Sarah977
    I've been a superhost for a couple of years, hosting a room in my home with a shared bathroom. Because of the close quarters, I don't feel safe hosting right now, and I had blocked my caledar for the past several months. I should have snoozed my listing, ... Latest reply by Sarah977
    A renter broke the rules of our resort and caused me to incur $400 in fines, then refused to pay. Airbnb didn't keep her deposit while the case was open, but offered me $200 instead . I provided the paid receipts, a letter from the resort and video showin... Latest reply by Tonyia1