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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

A "no-show" guest who forgot his date of arrival and wanted his $38 dollars refunded has managed to give me an inside the home review even though he never crossed the threshold. Airbnb say there's nothing they can do and that he had the right to review be... Latest reply by Gary1151

My first guest--a group of four fishermen--removed four bath towels, 1 hand towel, and 6 bath cloths. Because they were my very first guests, I priced the house well under fair market value and charged them only a $50 cleaning fee, even though the cleani... Latest reply by Debbie210

Airbnb.com/h/devimahomes invites you to a staycation,smart and good drive to central Kenya suburbs,an estate with cool air n friendly neighborhood. Latest reply by Kelvin169

I'm using Airbnb nonstop and I love it. Recently I encounter an uncomfortable experience and I would like to hear your opinion please. Just to note, it's Airbnb plus and I assumed it should be better, but I was wrong. Unfortunately, I booked this place fo... Latest reply by Christie137

Hi, Why there is no community for guests? Anyway, I am searching on airbnb for one bedroom with one bed only. I set the filter accordingly. However, airbnb still shows an apartment with 4 beds, why? Thanks Latest reply by Chongwei0

Hello, recently I have noticed that guests are only leaving star ratings as their reviews and are not writing anything about their stay. The last 5 or 6 guests I’ve had have all left us 5 stars, which is wonderful, but none of them have written anything. ... Latest reply by Renee291

Hello fellow hosts, Most guests are communicative but every year i come across one that never responds to messages sent via the Airbnb system. My usual way round this is to track them down with their phone number on Whatsapp. This usually works but now I ... Latest reply by Fred13

This morning I was sent a email that my reservation for a Airbnb for March 29-April 4th was cancelled. Airbnb told me they had already credited back my credit card with the deposit amount?? Nothing from anyone prior to this email? The response from Airbnb... Latest reply by Helen3

Hi everyone! I want to offer breakfast for after the first night. We did a 'survey' and apparently it is a feature that some guests would like. Especially when they arrive late and next morning everything is closed. We don't have fancy breakfast restauran... Latest reply by Elaine701

Most of my guests clean but not good enough. How do you do? Do you start a conversation with the guest or just pay for cleaning? Latest reply by Trude0