Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I posted both questions and answers for the 2 step process and the system wouldn't let me move forward??????? I have guests coming this weekend and want my money in my bank account please...HELP!!!

I have a small lakeside condo and I allow pets. However the POA has firm rules regarding dogs… they must be on leash when outside the unit and are not allowed at the pool. Fines can be up to $300 per occurrence. A guest showed up at pool and demanded that... Latest reply by Colleen253

Hi, I'm new to hosting (UK) but enjoying the experience so far! Just wondering about having a couple of my family to stay whilst hosting guests. I can't remember if we had to state how many people were at the properrty when setting up the listing. In our ... Latest reply by Helen3

We have a 2 x day booking beginning this Friday 16th July (1 x named guest plus 3 x unidentified housemates). Have sent 2 x messages plus 1 x text message plus 2 x unanswered calls. Nothing. We also have a family booked in directly afterwards for 5 x day... Latest reply by Emilia42

Hoping this goes to the host circle to commiserate- last time it posted to the help board... Well here we are: day 1 of a 3-day stay with a guest who asked if our pet-friendly listing could be extra-cleaned prior to their stay because her "children have ... Latest reply by Ted307

Hey there everyone, I was chatting with a host recently that suggested the tip of leaving board games in her guest rooms for them to enjoy in their downtime. A deck of cards opens up endless possibilities of games but minimising family disputes calls f... Latest reply by Shannon120

Hi all, I need a little advice and guidance please. We are hard working hosts and have just achieved Super Host status for the 4th time in a row. We very proud of ourselves and to date, all of our reviews have been 5 star but I think it’s all going to go... Latest reply by Duncan118

We provide BBQ, propane tank and a spare for our guests so they do not run out when cooking - we ask that the guest refill or replace the empty tank once they start using the spare. Is this a reasonable request? Roy Latest reply by Marissa160

For those of you hosting and used to greet guests in person in the past, have you started doing it again? I tried to greet guests in person as much as possible before the pandemic even though I have key pad locks both to check IDs and to show around. I gr... Latest reply by Robin4

Hello, fellow hosts. Reading some of the disturbing host stories here, I got a little worried. I thought I knew the rules, but maybe I don't. I have not chosen to review every one of my guests. If I don't review a guest, will Airbnb count that against me ... Latest reply by Maia29