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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

How do you handle messy untidy guests...? I have a guest that has booked for 3 months, we are one month in.....and they are so messy, untidy and don’t clean up after themselves despite several attempts and discussions and text messages. Literally leaving ... Latest reply by Linda356

Hi All, Tell me I've just missed it because it's a no-brainer that hosts should be able to provide guests with a quick link to the House Manual (and not the text contents of the House Manual in an Airbnb email.)Where is it? We can send the nice Guidebook ... Latest reply by Basha0

This is disgusting and even more so when you are now the target of a claim. The person involved took two clocks - one a JBL clock with Bluetooth which we placed on the fridge in the kitchen to be used for the speaker function and a small simple clock in ... Latest reply by Catherine-Powell

It is possible to include the service of a chef. Does Airbnb allow it? Something for a maid. Latest reply by Anonymous

How does everyone go about taking inventory, purchasing, and distributing your cleaning supplies? I am looking for a good procedure to have this be done efficiently and effectively. Latest reply by Helen744

Just got this from a guest ...I have one person that has special needs. She needs to have a “good” bed. Just a bed that is on the firm side and supportive for her achy joints and back...I am really uncomfortable making subjective promises. If someone asks... Latest reply by Sammy-L-0

I'm not sure what to leave and how much to leave , is it based on how long they stay. Latest reply by Lorna170

Hello I’m looking for a polite way to ask my booked guest in the last week of April to change the location of his stay to an upgraded one. He has currently booked my basement suite which is a one bedroom suite without kitchen. But since my daughter is pla... Latest reply by Anonymous

Yesterday was a sad day as our Siberian Husky passed away in his sleep due to organ failure caused by consuming high levels of toxic dark chocolate. This was caused by the failure by guests staying with us who ignored our no food policy in rooms or lef... Latest reply by Maxine33

Hi, Wonder about your opinion. In my house rules I wrote that there are no parties allowed. I have guest over at the moment and just found out they invited a lot of people over for a meal. Isn't this a party? When is something a party and when a family ... Latest reply by Katie902