Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

I have rented out my spare room (plus private bathroom and toilet) for a year now through Air BnB - all good. In most cases, my guests have been what I would term as true Bed and Breakfast people. In other words, they sleep, they have breakfast, they go... Latest reply by Huma0

HelloI have a guest who obviously does not want to leave but her bedroom is promised to another tenant.I suggested her another bedroom, she is sending booking requests but does not confirm them,What help can I expect form AirBnb?Would it be better if I as... Latest reply by Anonymous

We had a guest having parties, several extra guests back on 3 separate occasions. Damaged cause. Have put in resolution, the guest has declined and i have now involved Airbnb, 10 days ago. Fed up with all the Airbnb micromanaging and no response, while ... Latest reply by Kristyn21

A guest recently stayed in our loft and completely ruined several of our sheets sets, duvet covers, etc (over $700 worth). We held off making our claim at the beginning, as the review system encourages biases. If we were to make our claim immediately - th... Latest reply by Ricky39

I had a guest check in Sep 3, on the 17th (about 2 weeks in to his stay) he left and has not returned yet. His check out date is Oct 1. Should I be concerned? I messaged him on the 22 through the platform and asked him if he is ok, was he returning, an... Latest reply by Susan10

what you guys do with cleaning , when is a long stay, like a month. I am afraid to get there after a month and then is to dirty. Latest reply by Alicia563

I'm tired of people having, surprise guests and nearby family stay over without adding to the reservation. One woman used a towel for every night she was there.Does anyone leave the other beds bare if you only have a booking for one or a couple? Also I'm ... Latest reply by Debra300

How do you handle unauthorized pets discovered after checkin of a 1 week stay? Latest reply by Colleen253

Hello I have a guest who had rented an apartment from 4th September he is with his wife and two very young children. He was due to check out yesterday and has not, the reason being he has no where to go. I am waiting a response/support from AirBnB but... Latest reply by Helen350

I am concerned that the person I'm renting from long term is going to try to get me kicked out. I have done nothing against Airbnb rules nor the house rules, but I anticipate that she may retaliate by lying to Airbnb such as saying she has an emergency an... Latest reply by Sarah977