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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

Hi Folks, Tried to contact super host phone line tonight regarding potential guest from Spain who wants to break all of the UK Covid 19 secure guidance. It now seems that the phone lines have been closed down and the only way I can communicate is via chat... Latest reply by Sarah977

We have both a fire pit and fireplace at our cottage. Its been in the 90s and very humid in the area for a few weeks, so the county has (as they often do in the summer) put a burn ban in place. This means no outdoor fires and there are guidelines around u... Latest reply by Sandra126

Hello, I am living in Sweden and going to Italy from the 1st to the 9th of August. I was thinking to add my flat on Airbnb during this period, but I am concerned that my flight to Italy will be canceled on a short notice. Will I have any penalties if I ca... Latest reply by Sarah977

HiI got a request of booking for 2 nights from a Taxes lady. I'm in New York. Giving the current NY state rule is that people travel from out side of tri-state area should be quarantine 2 weeks. Should I accept this request? Who shouls enfore the qurantin... Latest reply by Helen3

I just had an unfortunate situation. Luckily, this doesn't happen often. Most people can read and abide by my limited rules. They don't try to sneak in under the radar and just do whatever the heck they want to. I wonder what gives some people the idea th... Latest reply by Donald28

Hi there, I am Roland, an entrepreneur at UC Berkeley. I run a technology company that is building a high-end concierge service, and I'm curious about its application to Airbnbs. I am an Airbnb host myself (in my hometown Hamburg, Germany) and would be cu... Latest reply by Roland393

Hi, taking advantage of the cancellations during covid-19,I have hired an alarm company to install an intrusion system to protect my apartment. The installation includes:1 alarm center,1 keypad,2 photo movement detectors,2 opening detectors,1 smoke detect... Latest reply by Yves257

I do not wish to have this company’s employees in my home for moral and ethical reasons. I am also suspicious of his stay here. What should I do? Guest instant booked and arrives in 48 hours.It is possible he knows nothing of my past work history at this ... Latest reply by Helen3

We have security cams at our home that we AirBnB. Some college age guests arrived and within 5 minutes disconnected the cams, but only after they texted me to ask why there is a locked door upstairs. To say the least this made us extremely nervous about t... Latest reply by Ann783

Hi there, I have a problem with my host and have been trying to contact someone for 2 days. Please can someone help me?? Thanks Latest reply by Ian-And-Anne-Marie0