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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

My guest booked for 6 people. He would only give me 3 names. Now he says it is not the same 6 people who will be there for 4 days on our independence day celebration. I normally say that all names need to be given one week before arrival. Should I kee... Latest reply by Nancy409

Hi all,I’m hosting only my second ever booking tomorrow; the guest made the booking 4 days ago, for 4 adults and 3 kids. Having read threads on here I’ve been asking her to provide full names and ages of each guest, but she hasn’t done so yet. I reminded ... Latest reply by Colleen253

Most of us use the review system to review guests before they visit, but this review system doesn't give us insight into one of the most important factors that we expect from our guests. A factor that can affect us hosts long after the guests leave. This ... Latest reply by Huma0

Here's the story. I had a guest checked in on July 1st. The original booking was for 2 nights. On the morning of July 2nd he messaged me saying he was going to leave due to a "family emergency" and asked me to refund the 2nd night. The way he messaged to ... Latest reply by Nanxing0

Yesterday I was alerted that I would be getting a payout of just over $1300 for covid related cancellations. Today I received a payout of just over $300 as several covid related cancellations were subtracted from the original amount. It was very confusing... Latest reply by Helen3

The community here is so helpful, and I’m hoping to get advice on how to leave an honest review and make sure I’m not overreacting. Most of my guests have left my casita pretty clean, even after month long stays. However, my last guests who were waiting f... Latest reply by Sarah977

Hello Air BnB, I've been a SuperHost for years, and I've had close to 30 guests. My most recent one left yesterday, but not without police help. I'd like to report that a frightening, dangerous, property-disrespecting, violent and threatening individual... Latest reply by Katie

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Lately guests have been disrespectful in the extreme. I've decided to discontinue hosting after existing reservations complete their stay. Since Airbnb offers no help whatsoever, I have decided to pursue legal action against the offending guest. As I... Latest reply by Sarah978