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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I had my first bad guest experience and I'm unsure how to proceed. It's made very clear that our checkout time is 10 am. My cleaners let him know that they were there and ready to clean at 10:15. At 10:25, the told him that they would need to come inside ... Latest reply by Jennifer1897

I have filed a dispute regarding a guest who stayed at my home many weeks ago now: it was a nice guest but had four small children who caused thousands of dollars in damages to my walls needing to be painted and my floors being scratched from furniture be... Latest reply by Chad317

Hi, I'm looking for suggestions from other hosts. I have a small cottage in New Hampshire. It is under 600 sq ft, has no garage and sits in the woods on single lane, gravel roads at the top of a sometimes icy/snowy hill. There is no washer/dryer, one ... Latest reply by Lawrene0

Offering streaming but don't want guests to charge movies etc to my Hulu live account. Any ideas? Don't think Hulu offers password or pin protection to guard against purchases--Roku guest mode makes guests sign into all apps. And I want to offer the Hulu... Latest reply by Lorna170

Hello everyone, this is my first year as a host. We live in the countryside, and I rent out a guesthouse on our property. The house is only some 50 meters from the main house. In the airbnb listing, you are supposed to warn guests from dangerous animals. ... Latest reply by Anonymous

hi I wanted to know if I am away for a while as a host and can not access my computer is there a setting to notify people that I am away incase they request to book? many thanks Marco Latest reply by Sarah977

Good afternoon, Yesterday I contacted Airbnb due to issues with my host. I had several problems such as dirtiness, wi-fi not functioning, electricity issues, hosts entering the apartment without my permission ( I booked the entire flat) and very high humi... Latest reply by Liv

We have a high-end, remote and fully off-grid home and are seeing a consistent pattern of guest behaviour on which I would love some hints from the community. Background: The house is a luxury home without any grid connection of any kind. Electricity ... Latest reply by Sami459

Hi Folks, I was wondering if anyone may have experienced issues of guests refusing to leave during the eviction moratorium. I would like to know if you had any such experience or if you have any recommendations or advice. My listing is in California and I... Latest reply by Rose422

I have a reservation for early September from a fully grown adult guest coming according to him with his friends. Today I get a note from Airbnb that his mother passed away and his reservation is canceled under extenuating circumstances. First off, whi... Latest reply by Nathalie-Nash0