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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Are homeowners able to have rats or mice in any of the homes that are for rent ? Latest reply by Dale711

Hello there, hope someone can share any information. We do provide accommodation just over 2 years on Airbnb with obvious challenges as time goes but had some great guests. I found recent few weeks guests are much more difficult and not satisfied with an... Latest reply by Sarah977

Hello all! I want to ask you for some ideas because I need help with starting to offer self check-in for an apartment. So, the apartment is in a building which is having the front door at the street with an intercom that can be open only with a card, is n... Latest reply by Angelica-Y-Jorge0

Hi there I am very new to hosting starting March of this year. I am so happy with my success and just love the Airbnb web site so user friendly. I would like some advice on Hosting Monthly. I have a guest arriving tomorrow and is staying for 5 weeks. I ha... Latest reply by Debra300

My day job is all about managing complaints and expectations, saying no and seeing adult meltdowns. So I do that full time. I run an online business as a hobby and to generate income. Its usually a source of pleasure. Recently everyone seems to have lost ... Latest reply by Ingrid345

I have a nightmare guest which AirBnb won’t let me evict so I just need to vent this as I count down days. He’s been receiving friends daily, his girlfriend moved in a couple days in without notifying us (20 day booking); housekeeper informed me there wer... Latest reply by Stephanie365

My guests arrived last night for a five night stay and woke up to no hot water this morning. May not be able to get it fixed immediately do to plumbing supply shortages. How do I compensate them? Any suggestions? Latest reply by Linda108

I had a recent guest who only booked for one person but during their stay requested to have an overnight guest. I agreed, advising them of the extra fee per night for having an extra guest. I put my trust in the guest and Airbnb, sending the request throu... Latest reply by Mark-and-Gabriela0

Hello, looking for a bit of advice. I had a guest stay for 4 nights and on the first night she messaged me and sent pictures of her sons body saying her and her young son got a rash after staying in our hot tub for over 2 hours. It was hard to determine w... Latest reply by Linda108

Advice requested: Friday night a guest messaged to say that she would not arrive for her 4pm check in and said she would arrive after 7pm. I told her it was fine as we have automated check in. Just before midnight she messaged “hey I’m not going to make ... Latest reply by Emilia42