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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hello! I'm pretty sure someone can help me out here! I have 2 private rooms for rent in a 3 bedroom apartment. The obvious thing is to list them separately, but:How can I manage it so that if for example, 2 guests are looking for 2 private rooms in the sa... Latest reply by Branka-and-Silvia0

Saturday night I had a group, who prior to their arrival I had a feeling they were having a party, which is against my house policy. They lived in the same city, so I called Airbnb and asked how to handle the situation. The lady said to remind her of the ... Latest reply by Mike-And-Jane0

Hello our place is in a very remote area and cleaners are not willing to stay on and do the job we can only charge $75 for the cleaning fee & $115 for the night we can not afford to pay anymore than we do and the only cleaning company who services the are... Latest reply by Deborah350

We had a guest message us at 7 am asking if they can book and check in early. We have a 24 hour open booking window. He stated that he would be willing to Pay extra in order to check in earlier than our standard 4 pm. I agreed to allow him to check in at ... Latest reply by Sarah977

I had a message from airbnb saying a prospective guest wanted a discount of £1.50, I declined request, they had not messaged me so no message to reply to. Today I have a message from airbnb saying, macs request expired. If another request expires, up to o... Latest reply by Sarah977

I have USB ports and phone charging cables in all of my bedrooms for the guests convenience. Does anyone else provide them? If so, do guests take them? I have had these items go missing so many times. Guests sometimes say it was an accident and apologiz... Latest reply by Michelle53

I accepted a last minute booking thinking it was for a Sunday night at 11:30 Saturday night only to realize I had my dates wrong - then I got a message from Airbnb that the guest payment was declined! Now I want to just outright cancel because I dont fee... Latest reply by Gordon0

hello i didnt get payment or refund for this reservation i still waiting one month ago please if you need some information from me tell me that please . Guests 2 adults Check-in Wed, Jan 1, 2020 Check-out Thu... Latest reply by Rowena29

I had a guest that was so irresponsible and left all the apartment dirty and messy ... but after that the had to give me a feedback and clearly that wasn’t truly and objective... cause I think he felt upset when I said him how him left the apartment! What... Latest reply by Rowena29

I woke up to my current guest still asleep and kept me up till 6am. I walk in the bathroom and notice small black hairs in my husband's razor, his shower gel all over the tub, his deodorant used, and all his body spray gone! I don't understand why someone... Latest reply by Carol5416