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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello everyone, I have a question. I am having a very bad experience with a guest. I do not provide essential, as is expressly stated in my ad, however, the guy asks me in dm if there were towels and sheets and I replied that I would provide them without ... Latest reply by Sarah977

Fiz um reserva, a reserva foi confirmada e no dia o anfitrião não apareceu para o check in e falou que não aluga mais o apartamento dele pelo airbnb, entrei com uma reclamação já fazem mais de 3 dias e até agora nada. Latest reply by Emiel1

How do I file a complaint against a host? A host entered my suite before my time at the AIRBNB had expired and she stole multiple boxes (which she admitted she gave to her friends and brother). She ended up contacting AirBNB and issuing a complaint agains... Latest reply by Mike-And-Jane0

Hi, I've never posted on here before but wanted to ask for some outside input as I've had an experience which I find stressful and disappointing. I have been with Airbnb and another big platform for a few years and received mainly very positive reviews.... Latest reply by Colleen253

Hallo zusammen,kann mir jemand sagen, was ich machen muss, damit ich von AirBNB eine Antwort bekomme?Ein Gast meldet sich ´nicht, muss aber die Coronaregeln bestätigen!GGF muss ich stornieren, da ich sonst eine Strafe riskiere. Storniere ich bekomme ich e... Latest reply by Emiel1

Have I got unrealistic expectations? I host 1 room in my house and I make no restrictions to the guests and openly say they can use anything they need in the kitchen as this is self catering after all so I want people to be able to cook and not feel like... Latest reply by Lorna170

What recourse do I have about disputing a review claiming that I have not met a guest’s covid hygiene standards?I’m a super host with a 5 star rating, cleanliness being my highest rating. I clean the unit myself and have upped my cleaning considerably sin... Latest reply by Kristin200

A late night rant but after three years of hosting hundreds of guests in four properties the last week has been the most challenging! I'm seriously considering only hosting those guests who are older, wiser and have reviews! So far; Guests locking out oth... Latest reply by Helen3

So I have a guest that so far has been relatively polite but since yesterday he start it to demand things outside the scope of our host. For instance a face to face meeting in the house which we currently don't do for COVID, beside those he demand more TV... Latest reply by Sarah977

Hello everyone!! I use the Airbnb App to accept and communicate with guests. I post guest reviews and yesterday I posted on Private notes - These wont't be shown to guests" I assumed that meant they were not to be shared with the guest but for inter... Latest reply by Brian2036