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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello all! Over and over again I keep finding posts of hosts asking for advice after a negative experience and if they should or not give a bad review. Here is my plea: PLEASE, do not hesitate to leave a bad review. Airbnb is a growing community and ... Latest reply by Jeanette37

Seriously....where do guests get off assuming that they can use the host's carport, garage or parking space without asking??? It is very rude - I mean where do they think I'm going to park? In the visitors' area?? NO. On the street? Definitely not. ... Latest reply by Jeanette37

I am having a lot of problems with a guest who is staying with me while his property is being renovated . He doesn't understand how airbnb works and doesn't seem to listen or read my explanations. Originally he requested a month.. then wanted to extend to... Latest reply by BenkaandKeith0

I would like to have a few items available for guests. I once had a complaint that the coffee was expired, and I pulled everything out. Sometimes guest leave things in the refrigerator like mustard, mayo, BBQ sauce, relish. Can I leave those for future... Latest reply by M199

Has anyone else had what seems to be a slew of horrible guests since coming back from the Pandemic lockdowns. We started getting guest back around June, and it’s been a real doozy. I was lucky if once every 3 months I would get a guest that’s a little str... Latest reply by Sumana5

I have bad news for you dear hosts.If you think you are protecting yourself from possible repercussions from certain unwelcome guests by carefully listing what NOT to do in your flat, I am sorry to tell you but you are just wasting your time.Let's take a ... Latest reply by Sumana5

Guest did a lovely public review and then privately said she had problems with bugs in the room. I responded to the public review, explaining that we had thoroughly searched the room and found nothing. Then I realised that I had openly talked about the bu... Latest reply by Sarah977

I have an unhappy guest. Pool was unavailable for use from 4 pm on date of arrival until 12 noon the next day. I was unaware of the problem but had pool person there within 20 minutes of being notified. I offered $200 compensation. No response until today... Latest reply by Brian2036

I use key cafe since I’m often out of town while guests are staying at my condo. My guest booked weeks in advance but didn’t respond to any of my messages with details on how to check in, etc. He showed up outside of the hours of availability for the key ... Latest reply by Sarah977

All good advice but even limiting rentals to a minimum of 30 days is no guarantee as we learned from an experience with our condo in Panama.in response to original thread "Is your listing a party target?" We now are fortunate enough to have a retired c... Latest reply by Sarah977