Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

What is going on with instruction for check in that now are not available?

I’m based in London, UK and was fully booked for all of 2018 but have zero bookings for 2019. I’ve lowered my room rate a couple of times, decreased the minimum nights and still no bookings or interest at all in the last 2 weeks. I t’s the first time th... Latest reply by Helen427

This was the situation: we have received an Inquiry from guest on 7th of January, with massage where he had gave his phone number (it was of course hidden by Airbnb), wanting to communicate about details of the reservation. That was a red flag for us! We ...

TO BRIAN CHESKY, JOE GEBBIA and NATHAN BLECHARCZYK, THE FOUNDERS AND OWNERS OF AIRBNB.... I AM PRAYING THAT ALL YOU EMPLOYEES WILL FWD, THIS LAST ATTEMPT AT RESOLVING YOUR COMPANIES COMPLETE FAILURE...TO WHOEVER READS THIS, PLEASE SEND IT DIRECTLY TO ...

Hello,As a host what do I have to provide for a guest's security? Do all the doors need locks that work?

Airbnb Offers Counseling after Dunedin Home was used as a Brothel for two weeks https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=12300135 Latest reply by Helen427

Can anyone advise what happens with the Bad Weather and Cancellations on the day As a Host do I have to give refunds etc ? (Glasgow Scotland) Latest reply by Todd338

We are thinking of renting out our family home fully furnished on airbnb for the 6 months to one guest family. Aibnb Insurance covers everything I believe except damage done by animals or intentional damage. Would we still need to keep our private Home an... Latest reply by Rowena29

Over two weeks after our stay, and after they left us a very positive review, I have been contacted by our host with pictures of blood on sheets and an invoice for $100. We are confident we did not leave blood on the sheets. The pictures show the sheets u... Latest reply by Lisa723

We have a no smoking policy at our cottage. Marijuana is legal in our state and certainly permissible for medical use with an RX. A recent guest inquiry stated that they planned to smoke pot during their stay as an FYI. We reminded them of no smoking ... Latest reply by Helen350