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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I recently posted this in my FB Group and thought it might be of interest to share. Love to hear your own thoughts - don't be too harsh! The $900 Text Message That Changed EverythingWhy Great Communication Is Your Airbnb's Secret WeaponIt was 10pm when my... Latest reply by Geoff7

Hi everyone,I wanted to share an important (and frustrating) lesson I recently learned after 12 years of using Airbnb around the world.I booked a listing while in PDT time zone, and the cancellation policy stated I could cancel “by July 21 at 5pm.” Since ... Latest reply by Rebecca

Hello, We have a request for a 6 month stay. The guest will be here for work with his wife and 2 children. We are new to this, what do we need to be aware of? I read about the tenant laws, might not be able to get the guests out for non-payment if after 2... Latest reply by Helen3

Hi my guest has confirmed their booking but their full name still does not show. Latest reply by Emilie

Hello, I am French, my boyfriend is Moroccan, we both live in France but he does not have his french id card yet. We want to go to Marrakesh soon, but the law is very confusing. There is actually no law that requires a marriage certificate for booking a r... Latest reply by Emilie

My listings were suspended for a week due to an incident that had previously been investigated and resolved. Unfortunately, my account has now been suspended again for the same incident. It's been a week, and I still haven’t received any response from Air... Latest reply by Mike-And-Jane0

Hi Airbnb Community,My homestay is located about 22–25 km from the nearest Railway Station and Airport. While some guests arrive in their own vehicle, others often request pick-up and drop-off services and ask for the charges in advance.Is there any offic... Latest reply by Snehal1

Although I am a host I am posting this as a guest. I have just had to cancel a reservation (after checking in) and leave abruptly due to personal safety concerns (a door to the apartment that didn’t stay latched, we initially didn’t have a key and once on... Latest reply by Joan2709

Is anyone else having issues on this website? I use my credit cards all over the world, all of a sudden on Airbnb. I cannot use my credit cards, I couldn't use PayPal, or I couldn't use Google pay, I'm getting messages like error with Android, or "this pa... Latest reply by Bhumika

Airbnb customer service is shocking – Missing £100 from my gift cards, and they called me “Ms Man Chicken”!Hi everyone, I really need to share this awful experience I had with Airbnb recently. I’m feeling really angry, frustrated, and honestly… disrespect...