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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi what would I do in This situation, due to no fault but our own we left an item in the hosts home . The property company the hosts uses said their cleaners found this item, it is brand new and worth quite a lot of money . They stayed over a month ago th... Latest reply by Helen3

I have guests who asked me questions that were already in my check-in instructions 1 - 888 , including photos attached to my instructions. I politely responded to their question but then I mentioned, "sorry about that, it should have been included in my c... Latest reply by Chippy3

When you get the super host badge. It used to tell you how many people you hosted. among other things , all in one presentation , do they still do that? Latest reply by Sandra6872

Hi, I'm about to host my first guest this evening. It occurs to me only now that many people expect to have a key, but I'm really not comfortable giving a key to guests at all. This is my home and I'm certain giving out keys to people will invalidate my... Latest reply by Norman245

TL;DR: A long-term guest falsely claimed we had black mold to break her strict cancellation policy, then left a retaliatory review saying we had mold. Despite clear evidence disproving her claim, including Airbnb’s own photos, Airbnb refuses to remove the... Latest reply by Joan2709

Hello everyone , I hope your week is going smoothly. I would like to discuss the way you choose to communicate with your guests. Using the Airbnb platform to exchange messages offers advantages in terms of security and record-keeping. On the other h... Latest reply by Yousef55

I’m host of Airbnb in Ghana , located at the airport residential area by name akuama inn. I will be visiting my little girl in Chicago ILL around July. kindly assist me get an accommodation for 10days. Latest reply by Helen3

Guest said in review that our parking f*** sucks. Is these type of language allowed in reviews? Latest reply by Welcome-To-OC0

Hello Dear Hosts, How april looking for bookings in Goa? Any tips to boost occupancy this month? Latest reply by Elisa

I recently had a group that left my house a disarray, broke things, rolled joints and smell oh my ! the smell like pot.... stains on counters, full dishwasher never washed. and more, they have submitted there review I can not see yet, they told me in a me... Latest reply by John5097