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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I am having a horrible experience, checkout date is past and guest is still in the property.I have tried to call Airbnb so many times, I can reach to the person handling the case.she occasionally send me same email saying she tried to call laying in email... Latest reply by Sarah977

Ok Airbnb sided in the favor of a guest because they felt uncomfortable with my first generation nest smoke detector. The Guest stated it has a microphone in it and that it can be used to spy on them. To me this is a gray area and where do we drow a lin... Latest reply by Colleen253

I have a guest from Florida, and working near by as Dr. we posted mask are required on both end entry of our property. I have total 9 tenants here and mostly are from Airbnb. We ask each guest to wear mask, since few are travel Nurce, and now, a female d... Latest reply by Sarah977

Hi Fellow Hosts! Would anybody be willing to share what welcome guide/display they use? I'm currently creating one using QR that connects guests to the local economy and would like to pick your brain about it! Regards, Latest reply by Helen3

We're a Seattle host with listings on Capitol Hill. Yes, the same Capitol Hill where 6 blocks have been taken over by protestors. It's now called the Capitol Hill autonomous zone or CHAZ. But I digress; we have a long term guest (about 30 days now) at one... Latest reply by Laura2592

Dear @Catherine-Powell I hope this message finds you well. I recently got an email from Airbnb about the host advisory board and I must say I am shocked that the continent of Africa is not in anyway represented! How is this possible? I personally believ... Latest reply by Kemi6

I have a guest who has been asking for lots of things I don't and can't offer. I hate saying no to guests. It sets off the wrong tone before they even move in. I have offered her full refund since this is clearly not a good match. She is now on the seco... Latest reply by Sarah977

This recommendation and request for Airbnb to review this constant problem Hosts are experiencing from Guests. I lay awake tonight and want to provide a Host point of view to Airbnb because it is a true shame that Host's do not receive fair treatment f... Latest reply by Sarah977

Hi all. We're new to hosting and are over the moon that we already have 5 bookings for December. We have replied to all enquiries well within 24hrs, BUT this morning our response rate has suddenly dropped from 100% to 91%. We're puzzled and a bit upset by... Latest reply by Frank1313

Good afternoon. How are you? I am watching for house for my colleague. your apartment suits us. we can rent your apartment on special terms. this chat it is not very convenient to speak and could you contact me in vvasaap and so that we will negotia... Latest reply by Helen3