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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Dear,I had a reservation and the guest paid his dues properly.In my country, Bosnia and Herzegovina, there is no option to pay via PayPal account.Since I do not have a foreign currency account, and the fees for opening a foreign currency account are not p... Latest reply by Emiel1

I had a guest here recently that was REALLY Quiet. SOOO Quiet that my other guest and I thought he was DEAD. IMLO, even young people can die in their sleep. From now on, when they FIRST get to my home, I'm going to ask for an emergency contact. When some... Latest reply by Helen427

We have 3 bedrooms that can hold 6 people. We want to list our property so that it hold 8 people instead of the 6 that our house currently holds. We have just bought living room furniture so I don’t want to change it and spend more money on a sleeper sof... Latest reply by Helen3

Our host came by without calling or texting or emailing. She showed up saying she needed to drop laundry off. I let her in but it was VERY awkward. My husband was relaxong in bed and she went in the bedroom. Just felt very nosey. I feel like if we weren't... Latest reply by Kia272

Hello,Due to issues with pet damage and Airbnb not paying for damage (and the realization that the "deposit" isnt actually a deposit), we have put a mandatory pet deposit in place. We charge guests a cleaning fee for their pets plus a refundable $100 dama... Latest reply by Axel260

I'm still very new to hosting (only on my 2nd guests). Our area is having fires about an hour or so away from my place. So far, the worst of the smoke has been in the morning, and it clears out by afternoon. I am completely booked the rest of the month, b... Latest reply by Stephanie1960

Hi there! Appreciate any feedback! I have a guest arriving in three days for a 4 night stay and then have a another guest arriving for a 3 night stay. My a/c has just broken!! HVAC has been called but finding parts and Freon is difficult during these Covi... Latest reply by Bryn69

Hi! This is my first year as AirBnb host, I have had 1 guest earlier who gave me 5 stars. I have 2 apartments renting out. Now I have a guest who has stayed for five weeks. The dishwasher was not an amenity but has been out of order. The guest is complain... Latest reply by Colleen253

Hello, We have our very first renters next weekend. I am wondering if anybody here leaves opened refrigerated condiments in the fridge for the next guests to use of they wish? I had new ones that we've used at our cottage and was going to leave them for ... Latest reply by Kellie104

I am a co-host and we recently had a guest, Vicki S., who rented one of our units. Unfortunately, we had a leak in the closet, which once notified we have 24 hours to fix. We have a strict cancellation policy here in Los Angeles. People can be flaky at... Latest reply by Mike-And-Jane0