Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Recently I don't have any booking. Please help me all my friend. Thansk in advance. https://www.airbnb.co.uk/rooms/1348096058486114557 Latest reply by Latif116

Hello! It was suggested I share my story. I started doing furnished rentals, in Toronto, back in 2016. For seven years, I offered both STR and MTR (medium-term) rentals. I obtained my STR license from the city of Toronto in December 2020. At the time, the... Latest reply by Rebecca

Looking for Crystal in Springfield Illinois that is a host of several locations Latest reply by Rebecca

There needs to be a filter for "allergy sensitive" listings. Or, at the very least for homes that do not use chemically fragranced laundry products. The hotel industry figured out decades ago that artificial scents on their linens were intrusive, unwanted... Latest reply by Oksana127

My name is Moitheri Mahlo, I booked an Airbnb at Umhlanga Durban South Africa for 29 March 2025 till 31 March 2025 through my Airbnb account with email ****, however the booking was cancelled and my account was locked, I have not received the refund yet a... Latest reply by Oksana127

Hello, I was having a conversation with a potential guest and they were about to book a set of dates, but before they could, someone else instant booked my place. I kindly explained and asked these new guests to cancel their booking but the booking was ... Latest reply by Stephen1004

How do I find out more about a possible renter who has no reviews? Latest reply by Trude0

Hello I have joined the group to learn before I can give advice to anyone. I started my STR 6 weeks ago and had bookings instantly. Now I have nothing for next month and after even though I am cheaper than competition with discounts. I had 5 stars review... Latest reply by Harry588

it’s about 24 days prior to my trip and the host/airbnb had to cancel. The service has been terrible. I’ve had lots of calls and day of messages. Airbnb have a policy to find similar properties in the event of a a trap being cancelled within 30 days. I ... Latest reply by Aron3747

Three days after checking out, and being given a full positive review, I received a damage claim from host for $1400 staying a chair had been scratched and needed to be replaced. I was only ever provided with two photos. One that didn’t show any damage at...