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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hello all, TLDR: A guest I kicked out after violating my house rules somehow was able to leave a hateful and discriminating review on my listing. And Airbnb finds it's completely ok. The long version: My wife and I recently listed one of the rooms ... Latest reply by Trudi15

Hello everyone, We’re looking for tips regarding check-in guides you send to your guests in advance of their stay. As you know, there can be quite a few things you need to mention to your guest before they arrive, such as guidance on how to find your... Latest reply by Rita662

Hello fellow hosts, I am a fairly new host, (6 mo). I've had 17 stays and 3 more are scheduled. Three of my guests have had a verification tag stating, 'Also a host'. Does anyone know if there is a way that we as hosts can view their listing after they... Latest reply by Merlyn5

We've definitely had a learning curve in the three months we've now been hosting. This is what we've learned so far. --We've learned to ignore the suggested rate that Airbnb continuously tries to push. We've found this gets you the least desirable gue... Latest reply by Jody79

Hi everyone, We have reached that time in the year again for the quarterly Superhost assessment, where we celebrate all of your hard work! This evaluation period started on the 1st of April and will run until the 14th of April, after which you will hear h... Latest reply by Flora14

Hi there, Today I had to cancel a reservation due to arrive tomorrow - a first and hopefully last for me - but I found a review for the guest stating he was the worst the host had experienced and - very importantly for me as it's just me and my son in t... Latest reply by Rosemarie9

THIS is why we traditional home-sharing hosts still matter. Here's a photo of the 'Thank You' card we received today from our first Airbnb guests in 9 months (I shut my Airbnb listing down last October after a two year sold-out run to take a break from... Latest reply by Susan1028

A guest just saw a field mouse at the house. She snapped a picture, so I know it’s real. I’ve never seen droppings or had reports from other guests. I’ve had this problem at another house in the past so I had good supplies already. I came right away ... Latest reply by Lisa723

I got a Le Creuset pot two weeks ago, $860, and I just used once. I'm planning to use it the second time this weekend, but yesterday before I was cooking, I found the Airbnb guest is using it, cook rice. I do have a rice cooker in the kitchen, why the gue... Latest reply by Sarah977

This is a problem I seem to have frequently, guest books, I accept, then later get a message from guest saying they would like to cancel because there is no heating. Normally I would just go ahead and cancel, I am perfectly aware that not having heating i... Latest reply by Tia-and-Anthony0