Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

My new car was vandalized in a private locked parking area owned by the host. While in theABNB, several people were knocking on the front door and then attempted to break in. We could hear several voices. The door frame was cracking! I was so frightened... Latest reply by Ute42

I've had a nightmare time with Airbnb with dates becoming available on my calendar and bookings being made before I've got to block the dates from being booked. Subsequently I now have 2 cancelled bookings showing in my calendar (and a charge) that can't ... Latest reply by Lisa723

Hello, this is Deb Ellison writing from the White Mountains of New Hampshire. I’d love to hear the pros and cons of requiring a 3-6 night minimum booking particularly during a peak season. Thank you.

I've noticed that a lot of guests that book my apartment throw parties or smoke marijuana. I have a no smoking policy, of course and have even resorted to printing out the house rules and taping it up to the fridge with signs that say no smoking of any so... Latest reply by Tony-And-Una0

My current group of guests who are staying for two nights called me earlier today to let me know the oven is not working. They were just getting ready to cook so I understand it is a huge inconvenience- they already bought the groceries, had menu planned.... Latest reply by Inna22

What are your tips for dealing with a guest who "got the flu" during their stay? It is going around and I understand there is a lot of concern about the coronavirus. The guests are an older couple and want to extend their stay because the ill member is "t... Latest reply by Kelly149

I'm the first one to run a host.As soon as we started operations, we received a 7-night * guest as our first guest.Sadly, hair, various materials, and eating * bags and plastic were found in washbasin drains and toilets.While we were cleaning up t... Latest reply by Linda108

hello guys I have been hosting for quite some time, usually good experience but recently i got two guests that I need to review and I feel a bit uncomfortable leaving a negative one so I thought that i ask you here 1. guest 1: man with a 6 year old child... Latest reply by Dora31

I’ve been a super host for 2 years and my reviews for the 4 apartments listed are always good.Recently I had a guest (party of 3) who booked for 3 nights and wanted to extent but we already had bookings in all the apartments but one of them was becoming a... Latest reply by Alireza9

I am always totally clear with guest about the fact that my house is a terrace with thin walls - and that they have to be quiet after 10pm or the neighbours will be angry with me. I don't know what else to do. I don't want to stop using airbnb. Help pleas... Latest reply by Anonymous