Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi All I let out rooms in my home through AirBnb and we are about to go into a local lockdown which stipulates no one can meet socially with someone from a different household either indoors or outdoors. I have checked through the government guidelines an... Latest reply by Sarah977

HelloI am renting my house to exigent guests... they stay for 5 weeks and they are asking me to buy toilet paper, rubbish bags, soap for the washing machine.i am a bit confused and wondering if I’m supposed to provide that cause he’s the first guest to as... Latest reply by Huma0

Hello everyone. Im going to list my newly refurbished cottage with airbnb in two weeks time and wanted to know what precautions everyones taking with cleaning during these strange times. Any tips would be appriciated. Latest reply by Mike-And-Jane0

Has anyone else been hosting guests with different behaviors? Since reopening in August I have Already had to submit bad reviews and will not re-accept 5 different guests. Guests have not been following house rules, cleaning dirty dishes, taking out thei... Latest reply by Felicity77

Hi...I'm looking for a multi surface spray to kill the usual bacterial suspects as well as the Human Coronavirus 19. I'm specifically looking for one that doesn't need to be rinsed off just so I can streamline the cleaning process. I recently put CleanSm... Latest reply by Betsy60

Hey there am trying to load my payment details where do I get the swift code please ? Latest reply by Emiel1

Payout method Latest reply by Emiel1

I have a guest arriving next week that has not returned messages. I need to communicate to set up parking passes and door lock codes. I have sent Airbnb messages and text message. I Haven't called yet. Also there is no email or profile picture on the rese... Latest reply by Mike-And-Jane0

Hi everyone - first post here. I offer a private room in the city centre with a private bathroom (not an en-suite). Just had a request come through for someone from the USA. He has asked if I am ok with him using it as a self isolation place. Am I right i... Latest reply by Tim2392

I have changed my email and bank details for my payouts. i haven't received my $1 to confirm Latest reply by Robin4